Call for Papers
2026 POST-ICIS KrAIS RESEARCH WORKSHOP
“The Jagged Frontier of Work: Mapping Human Processes onto Agentic Processes”
Lisbon, Portugal
December 16, 2026
https://cmt3.research.microsoft.com/KrAIS2026/
2026 POST-ICIS KrAIS RESEARCH WORKSHOP
“The Jagged Frontier of Work: Mapping Human Processes onto Agentic Processes”
Lisbon, Portugal
December 16, 2026
https://cmt3.research.microsoft.com/KrAIS2026/
The Korean Chapter of the Association for Information Systems (KrAIS) is excited to announce its upcoming annual Winter Workshop, to be held in Lisbon, Portugal, on December 16, 2026. As a Korea Chapter of the Association for Information Systems (AIS), KrAIS is dedicated to fostering scholarship among AIS members of Korean heritage and beyond. We extend a warm invitation to researchers and professionals across the globe who are involved in the development, application, and utilization of digital technologies to participate in our event.
This year’s theme, “The Jagged Frontier of Work: Mapping Human Processes onto Agentic Processes,” starts from an observation that is easy to state and hard to act on: adopting AI does not, by itself, improve business performance. AI capability forms a jagged frontier—remarkably strong on some tasks, surprisingly weak on adjacent ones, and difficult to see in advance. Organizations that layer agents onto processes they have never fully understood therefore obtain uneven and sometimes negative returns. Business processes as humans actually perform them embed tacit judgment, exception handling, coordination, and accountability that rarely appear in process documentation. Mapping human processes onto agentic processes thus requires understanding how work really gets done: decomposing processes into tasks, locating where AI is reliably strong and can be automated, where human judgment must remain but can be augmented, and where humans must stay in control—and then redesigning the process around that allocation rather than substituting agents one for one.
For information systems scholars, this reframes AI adoption as a problem of process knowledge and work design rather than technology deployment alone. How can organizations make the jagged frontier visible, measuring AI reliability at the task level inside real processes rather than on benchmarks? How do firms discover their own processes—through process mining, task analysis, or field study—as a precondition for agentic redesign, and why is this step so often neglected? What determines the right boundary between automation and augmentation, and how should that boundary move as capabilities change? How do people adapt when they work alongside agents within a redesigned process—in skills, reliance, accountability, and well-being? Where does value actually come from, why do productivity gains lag adoption, and what organizational complements close the gap? And how should agentic processes be governed when failures cluster precisely at the edge of what AI can do? The workshop invites conceptual, empirical, design-oriented, and analytical research that engages these questions from behavioral, economic, technical, and organizational perspectives.
The workshop is designed as a venue for the exchange of ideas, the promotion of cooperation among attendees, and the facilitation of connections among Korean scholars and the broader IS community. It further aims to offer valuable networking prospects for graduate students and junior faculty to refine their research skills, advance their academic pursuits, and progress in their careers through direct engagement and advice from peers and senior scholars.
In line with the theme, we especially welcome submissions on task and process decomposition for AI, automation-versus-augmentation decisions, agentic process design and orchestration, human–AI collaboration within redesigned workflows, and the organizational, economic, and governance implications of agentic transformation. We equally welcome high-quality submissions on the full range of information systems topics, whether or not they connect to the theme. Submissions can be in the form of completed full papers or work-in-progress short papers. Each submission will undergo a review process by our program committee. Accepted full papers will be discussed in depth with a designated discussant—a senior scholar with notable publishing or editorial experience (e.g., former and current senior editors, associate editors, and reviewers from Information Systems Research and MIS Quarterly). Accepted short papers will be presented in a dedicated session without a discussant. We strongly encourage doctoral students and junior faculty to submit their work; papers authored by students will be given priority consideration.
Join us in Lisbon to map the jagged frontier of work—and to examine how understanding human processes can turn AI adoption into AI value.
Important Dates:
Submission System Open: September 14, 2026
Submission Deadline: October 11, 2026, 11:59 (Time zone: Seoul, South Korea)
Notification of Acceptance: November 1, 2026, 11:59 (Time zone: Seoul, South Korea)
Workshop: December 16, 2026
Areas of interest for submissions include (but not limited to):
- Theme-related areas
· Agentic process design and orchestration: workflows, multi-agent systems, and human-in-the-loop architectures
· Automation versus augmentation: task-level allocation decisions and their organizational consequences
· Business process management, process mining, and process discovery as foundations for AI adoption
· Capability measurement at the jagged frontier: evaluating AI reliability at the task and process level
· Economics of agentic transformation: productivity paradoxes, complementary investments, and value capture
· Governance, accountability, and oversight of agentic processes and their failure modes
· Human expertise, tacit knowledge, and judgment embedded in business processes
· Human–AI collaboration, delegation, and calibrated reliance within redesigned workflows
· Job and task redesign, skills, and deskilling and reskilling under agentic AI
· Knowledge work, professional services, and the reallocation of cognitive tasks to agents
· Operations and service processes with agents and robots: digital and physical automation
· Organizational change, adoption, and resistance in the transition to agentic processes
· Process failure, exception handling, and resilience at the edge of AI capability
· Sociotechnical systems design for humans and AI agents
· Trust, transparency, and control in agentic business processes
· Work design, well-being, and the experience of working alongside AI agents
- General information systems areas
· Artificial Intelligence and Machine Learning Applications in Business
· Artificial Intelligence Ethics and Responsible AI
· Augmented and Virtual Reality Applications in Business
· Blockchain Technologies, Cryptocurrencies, and FinTech
· Computer Vision for Business
· Crisis Management and IT Processes
· Crowd Markets and the Sharing Economy
· Digital Advertising and Marketing Analytics
· Digital Collaboration and the Future of Work
· Digital Entrepreneurship and New Business Models
· Digital Finance
· Digital Platforms, Platform Economics, and Market Design
· Digital Privacy
· Digital Transformation and IT Innovation
· Diversity, Equity, and Inclusion in Digital Contexts
· E-Commerce and Online Consumer Behavior
· Economics of Digital Goods and Information
· E-Government and Digital Public Services
· Environmental, Social, and Governance (ESG) and Green IT
· Explainable AI and Predictive Modeling
· Healthcare IT and Analytics
· Information and Cyber Security
· Internet of Things and Smart Systems
· IT Productivity, Strategy, and Governance
· IT and Social Good
· Large Language Models and Natural Language Processing
· Mobile Technologies and Services
· Personalization Technologies and Recommender Systems
· Predictive Analytics and Data Science
· Social Networks, Social Media, and Online Communities
· Software Engineering, Open-Source Software, and Open Standards
· Technology and Creativity
KrAIS will offer best paper awards and best student paper awards.
Authors are asked to submit either completed full paper or research-in-progress short paper complying with the Workshop formatting requirements. All submissions must be in English. You can download the submission template (for full and short papers) through the following link.
Authors who are interested in participating in the workshop need to submit papers by October 11, 2026, through the submission system.
https://cmt3.research.microsoft.com/KrAIS2026/
The Microsoft CMT service was used for managing the peer-reviewing process for this conference. This service was provided for free by Microsoft and they bore all expenses, including costs for Azure cloud services as well as for software development and support. Submissions will undergo a double-blind review process. The site will open on September 14, 2026.
The Workshop accepts both completed full papers as well as research-in-progress papers.
· Completed full papers must not exceed fifteen (15) double-spaced pages and must conform to the Workshop submission template. The 15 pages must include all text, figures, tables, and appendices. The cover page, abstract, keywords, and references are excluded from this page count.
· Research-in-progress short papers must not exceed five (5) double-spaced pages and must conform to the Workshop submission template. The 5 pages must include all text, figures, tables, and appendices. The cover page, abstract, keywords, and references are excluded from this page count.
The Workshop will feature sessions for full and research-in-progress papers, organized by research themes and facilitated by a discussant for in-depth discussions. With the bilingual proficiency of most KrAIS members, presentations and discussions can be in either Korean or English.
Co-Hosted by
Korean Chapter of the Association for Information Systems (KrAIS)
Korea Society of Management Information Systems (KMIS)
BK21 FOUR, Graduate School of Information, Yonsei University
Barun ICT Research Center, Yonsei University