Privacy Policy for 2 Heart

Effective Date: 1st July 2025

Welcome to 2 Heart, a platform where users can create, share, and discover short videos, reels, live streams, and trending content. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and safeguard your personal information when you use the 2 Heart mobile application (the “App”).

By using our App, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

a) Personal Information

• Name, email address, phone number
  
  

• Profile information (bio, profile picture, gender, etc.)
  
  

• Device information (device model, OS, unique identifiers)
  
  

b) Content Data

• Videos, images, audio, and text content you upload or share
  
  

• Comments, likes, shares, and other user interactions
  
  

c) Location Data

• We collect your location (with permission) to show relevant nearby content and trending videos
  
  

• Used for features like “Nearby Videos” and geo-based hashtags
  
  

d) Usage Information

• Pages visited, search history, time spent, and interactions
  
  

• Level upgrades, requests made, and challenges participated in
  
  

e) Streaming & Discover Data

• Live stream interactions (viewed or hosted)
  
  

• Discover feed behavior and content engagement
  
  

2. How We Use Your Information

We use the collected data to:

• Provide core app features like video sharing, discovery, streaming, and hashtag trends
  
  

• Personalize content and show relevant suggestions based on interests and location
  
  

• Show trending or nearby content based on your activity and preferences
  
  

• Allow image posting, upgrades, challenges, and requests
  
  

• Analyze usage patterns to improve performance and user experience
  
  

• Prevent abuse, fraud, or violations of community guidelines
  
  

3. Location Access

We use location services (with your permission) to:

• Show videos posted near your current location
  
  

• Suggest nearby trending content and creators
  
  

• Improve content recommendations
  
  

You can disable location access anytime from your device settings.

4. Sharing Your Information

We do not sell your personal data. We may share your information:

• With other users, as part of public posts or comments
  
  

• With service providers (analytics, cloud storage, moderation tools) under strict confidentiality
  
  

• When required by law, to comply with legal requests or protect our rights
  
  

5. Data Security

We use encryption and industry-standard security protocols to protect your data. While we take all reasonable measures, no app or system can be 100% secure.

6. Your Rights & Choices

You have the right to:

• Access and update your personal information in your profile
  
  

• Delete your account at any time from within the app
  
  

• Disable location access
  
  

• Contact us for account or data-related queries
  
  

To exercise these rights, email us at support@2heart.online.

7. Children’s Privacy

2 Heart is not intended for users under the age of 13. We do not knowingly collect information from minors. If we learn that a user is under 13, we will remove their data and restrict access.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify users via in-app alerts or email. Continued use of the app after changes means you agree to the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 support@2heart.online