How to Set Up Your HP Printer Using 123.hp.com — Beginner's Guide

123.hp.com is HP's verified printer setup website designed to help users install new printers quickly and securely. Instead of searching for printer drivers manually, the portal automatically provides the latest software based on your printer model.

Using the verified setup website allows you to:

• Download the latest HP printer drivers

• Install HP Smart software

• Connect your printer to Wi-Fi

• Register your printer

• Access firmware updates

• Configure printing and scanning features

• Receive troubleshooting assistance

Using the latest software ensures better compatibility with Windows, macOS, Android, and iOS devices.

Before starting the installation process, gather the following items:

• Your new HP printer

• Power cable

• Wi-Fi network name (SSID)

• Wi-Fi password

• Windows or Mac computer

• Smartphone or tablet (optional)

• Stable internet connection

If your printer uses ink cartridges or toner, install them before powering on the printer.

Carefully remove the printer from its packaging.

Then:

• Remove all protective tapes and packaging material.

• Install the ink cartridges or toner.

• Load plain paper into the input tray.

• Connect the power cable.

• Turn on the printer.

• Select your preferred language and country if prompted.

The printer is now ready for software installation.

Open your preferred web browser and visit the official HP printer setup website.

Once there:

• Enter your HP printer model.

• Download the recommended printer software.

• Launch the downloaded installation file.

The installer automatically detects your operating system and downloads the appropriate drivers.

HP Smart is HP's all-in-one application for managing your printer.

With HP Smart, you can:

• Print documents

• Scan files

• Copy images

• Monitor ink levels

• Update firmware

• Print from mobile devices

• Access cloud printing features

Installing HP Smart also simplifies future printer management.

The setup wizard guides you through driver installation.

Simply:

1. Accept the license agreement.

2. Choose your installation preferences.

3. Allow the installer to complete.

4. Restart your computer if requested.

Installing the latest drivers ensures optimal printer performance.

Wireless printing allows multiple devices to use the same printer without cables.

Using HP Smart

1. Open HP Smart.

2. Select Add Printer.

3. Turn on your printer.

4. Put the printer into Wireless Setup Mode.

5. Select your Wi-Fi network.

6. Enter the Wi-Fi password.

7. Wait until the connection is complete.

Once connected, the wireless indicator on your printer becomes steady.

If your router supports WPS:

1. Press the WPS button on the router.

2. Press and hold the Wireless button on the printer.

3. Wait for both devices to establish the connection automatically.

No password entry is required.

If Wi-Fi isn't available, you can install the printer with a USB cable.

Steps include:

• Install the HP software first.

• Connect the USB cable only when prompted.

• Wait for Windows or macOS to detect the printer.

• Finish the installation.

USB provides a stable connection and is ideal for single-computer setups.

Printer Not Found

Possible causes include:

• Printer not powered on

• Weak Wi-Fi signal

• Incorrect network

• Disabled wireless feature

Restart both the printer and router before trying again.

HP Smart Cannot Detect the Printer

Try these fixes:

• Update HP Smart.

• Restart your computer.

• Reconnect the printer.

• Check firewall settings.

• Ensure both devices use the same Wi-Fi network.

Driver Installation Failed

Solutions include:

• Remove old printer drivers.

• Restart the computer.

• Download the latest installer.

• Run the installer as Administrator.

Printer Offline

If your printer appears offline:

• Restart the printer.

• Restart the router.

• Set the printer as the default device.

• Run HP Print and Scan Doctor (Windows).

HP Smart offers a more modern experience by combining printing, scanning, updates, and printer management into one application.

Benefits include:

• Easy printer setup

• Mobile printing

• Automatic updates

• Cloud integration

• Scan to PDF

• Ink monitoring

• User-friendly interface

For most users, HP Smart is the recommended installation method.

Setting up your HP printer through 123.hp.com is the easiest way to ensure a smooth installation experience. By downloading the latest drivers, installing the HP Smart app, and following the guided setup process, you can quickly connect your printer to your computer or mobile device and begin printing, scanning, and copying with confidence