Welcome to 123.hp.com/setup— the official online platform to download the latest HP printer software and drivers for your device. If you’ve just purchased a new HP printer and want to set it up for the first time, or if you’re reinstalling your printer software on a new computer, this page will help you complete the process quickly and easily.

Whether you use a Windows PC, Mac, iPhone, or Android, you can connect and install your HP printer in just a few steps. Let’s get started with everything you need to know about downloading, installing, and setting up your HP printer from 123.hp.com/setup.

Step 1: Open the Downloaded File

Find the .dmg file (usually named HP Easy Start.dmg) and double-click it.

Step 2: Start HP Easy Start

Follow the on-screen instructions to begin the installation.

Step 3: Connect Printer

Select your printer from the detected list.

If not visible, click Add Printer and choose it manually.

Step 4: Connect via Wi-Fi or USB

Choose your connection method. Wireless is preferred for easy use.

Step 5: Finish Setup

Click Add Printer, then print a test page.

✅ You’re done! Your HP printer is now connected to your Mac.

If you want to print directly from your iPhone, iPad, or Android, use the HP Smart App.

Step 1: Download HP Smart App

• iPhone/iPad → App Store

• Android → Google Play Store

Search HP Smart, then download and install.

Step 2: Open the App

Open the app and sign in or create an HP account.

Step 3: Add Your Printer

Tap the + (plus) icon → Set Up a New Printer.
Make sure your printer is turned on.

Step 4: Connect to Wi-Fi

Follow on-screen steps to connect both your printer and phone to the same Wi-Fi network.

Step 5: Print, Scan, or Copy

Once added, you can:

• Print documents and photos

• Scan using your camera

• Check ink levels

• Manage printer settings

Wireless printing is the most convenient way to use your printer. Let’s connect it to Wi-Fi easily.

Step 1: Turn on Printer

Ensure it’s powered on and in ready mode.

Step 2: Open Wireless Setup Wizard

On the printer’s touchscreen:

• Tap Wireless Icon → Settings → Wireless Setup Wizard

Step 3: Choose Network

Select your Wi-Fi network name (SSID).

Step 4: Enter Password

Type your Wi-Fi password using the on-screen keyboard.

Step 5: Confirm Connection

Once connected, the blue wireless light will stay solid.

If your router supports WPS, you can connect without entering passwords.

Steps:

1. Press the Wireless button on your printer until it blinks.

2. Within 2 minutes, press the WPS button on your router.

3. Wait until the wireless light becomes solid.

Your printer is now connected to Wi-Fi.

If you have an iPhone or iPad, you don’t need any extra software.

Steps:

1. Connect both iPhone and printer to the same Wi-Fi.

2. Open the document or photo.

3. Tap Share → Print.

4. Select your HP printer.

5. Tap Print.

✅ Done! The print will start immediately.

How to Print from Android Phone

1. Connect phone and printer to the same Wi-Fi.

2. Open the document or photo.

3. Tap Share → Print → HP Print Service Plugin.

4. Choose your HP printer.

5. Tap Print.

If you don’t see “HP Print Service Plugin,” install it from Google Play Store.

Even after setup, sometimes problems may appear. Here are simple fixes:

1. Printer Not Detected

Solution:

• Check that the printer and device are on the same Wi-Fi.

• Restart both devices.

• Disable any VPN or firewall temporarily.
  
  

2. Printer Offline

Solution:

• Open “Devices and Printers” on Windows.

• Right-click your HP printer → Set as Default.

• Check if “Use Printer Offline” is unchecked.

3. Slow or Faded Printing

Solution:

• Clean print heads using HP Smart App.

• Replace low ink cartridges.

• Use high-quality paper.
  
  

4. Wi-Fi Connection Lost

Solution:

• Reconnect printer to Wi-Fi through Wireless Setup Wizard.

• Restart the router.
  
  

5. Paper Jam

Solution:

• Turn off printer.

• Remove jammed paper carefully from the tray and rollers.

• Reload paper and restart printer.

If your printer is not working correctly, reinstalling the software often fixes it.

Steps:

1. Uninstall existing HP software from your computer.

2. Restart your computer.

3. Visit 123.hp.com/setup again.

4. Download and install the latest version.

5. Follow the setup instructions.

The HP Smart App is more than just a driver. It gives you full control over your printer.

Key Features:

• Wireless printing and scanning

• Print photos from phone gallery or cloud

• Access HP Instant Ink and toner info

• Manage printer settings remotely

• Troubleshoot errors automatically
  
  

Platforms:

• Windows

• macOS

• Android

• iOS

Download it anytime from:
👉 123.hp.com/setup

If your printer didn’t come with a CD, no problem!
Just follow these steps:

1. Go to 123.hp.com/setup

2. Download the latest driver for your model

3. Install the file and follow on-screen instructions

4. Connect via Wi-Fi or USB

5. Print a test page

You don’t need a CD anymore — HP’s online setup makes it easier and faster.

To keep your printer running smoothly:

1. Visit hp123.com/setup

2. Enter your printer name

3. Click Drivers → Download → Install

4. Restart your computer

This ensures bug fixes and performance improvements.

HP Instant Ink is a subscription service that delivers new ink cartridges before you run out.

Steps to Activate:

1. Open HP Smart App

2. Go to Instant Ink section

3. Choose a plan

4. Link your printer and address

You’ll receive ink or toner at your doorstep automatically when levels are low.

Q1. What is 123.hp.com/setup?
It’s the official HP website to download printer software, drivers, and setup instructions.

Q2. How do I connect my HP printer to Wi-Fi?
Use Wireless Setup Wizard or WPS Push Button method from your printer control panel.

Q3. Do I need an HP account?
Yes, creating a free HP account helps you manage printer settings and warranty easily.

Q4. Can I install HP printer without a CD?
Yes. You can install via 123.hp.com/setup or HP Smart App.

Q5. Is 123.hp.com/setup safe?
Yes. It’s an official HP domain for downloading genuine software.

Q6. Can I print from my phone?
Yes. Install HP Smart App and connect your printer via Wi-Fi.

Q7. My printer is offline, what should I do?
Restart your printer, router, and computer. Ensure both devices share the same Wi-Fi.

Q8. Can I use Bluetooth to print?
Yes, if your printer supports Bluetooth printing.

Q9. What to do if download fails?
Check your internet connection and disable antivirus temporarily during installation.

Q10. Where to find printer serial number?
Check the back or bottom of your printer. It usually starts with “CN” or “MY”.