Policies

● Check-in time is strictly from 1:00 PM onwards.

● Check-out time is by 11:00 AM. Late check-out may incur additional charges unless prior approval is obtained.

● Guests are required to present valid identification upon check-in.

• Guests are required to place meal orders within the specified timeframes:

  • Breakfast orders (if not complimentary) must be placed by 9:00 PM the previous night.

  • Lunch orders must be placed before 11:00 AM.

  • Dinner orders must be placed before 6:00 PM.

• The consumption of outside food within the resort premises is not permitted unless authorized by the management.

• BBQ orders (e.g., chicken) must be placed by 3:00 PM.

● Guests wishing to bring pets must obtain prior approval from the resort management.

● Guests are responsible for ensuring that their pets do not cause harm or inconvenience to other guests or resort property.

1. Payment Obligations

• Full payment for the duration of the stay is to be made at the time of check-in.

• Guests are liable for any damage to the property, facilities, or furnishings caused during their stay. Charges for damages will be applied at check-out following a room inspection.

2. Smoking and Alcohol Restrictions

• Smoking and alcohol consumption are strictly prohibited in all common areas, including the lobby, dining area, and corridors.

• Alcohol consumption is allowed only in designated outdoor areas with prior notification to the front office.

• Guests visibly intoxicated are prohibited from entering the swimming pool or engaging in activities that may endanger themselves or others.

3. Quiet Hours and Conduct

• Guests must maintain a respectful noise level at all times. Quiet hours are between 10:00 PM and 8:00 AM.

• Any behavior disturbing the peace, such as loud music or gatherings, may result in eviction without a refund.

4. Use of Facilities

• Swimming Pool:

  • Pool use must be pre-booked through the front office to prevent overcrowding.

  • Guests must shower before entering the pool.

  • Smoking, alcohol consumption, and entry while intoxicated are strictly prohibited in and around the pool area.

• Campfire/BBQ:

  • Campfire/BBQ requests must be made by 6:00 PM.

  • BBQ orders (e.g., chicken) must be placed by 3:00 PM.

  • The resort reserves the right to cancel campfires due to adverse weather or other unforeseen circumstances.

5. Inspection of Rooms and Liability for Damages

• Rooms are inspected before check-out for damages or loss of resort property.

• Any damages, breakages, or losses will be charged as per the resort's damage charge sheet.

• Guests must report any property damage or malfunction to the front office immediately.

6. Housekeeping and Additional Charges

• Damage or soiling in common areas (e.g., vomit or spilled drinks) will incur housekeeping charges per the damage charge sheet.

7. Responsibility for Lost Property

• The management is not liable for the loss or damage of personal belongings. Guests are advised to safeguard their property.

8. Special Requests and Notification

• Special requests (e.g., late check-in, dietary needs, specific room preferences) must be communicated to the front office in advance. Fulfillment of such requests is not guaranteed.

9. Waiver of Liability

• The resort is not liable for injuries, damages, or losses due to misuse of facilities, failure to adhere to rules, or causes beyond the resort's reasonable control.