Single Sign-On (SSO) Express Config Setup with Okta for myMobilityHQ

Single Sign-On (SSO) Setup with Okta for myMobilityHQ

Overview

Vialto Partners supports secure and seamless access to myMobilityHQ using Okta Single Sign-On (SSO).

This integration enables your users to log in using their corporate credentials while improving security and simplifying user management.

Key Features

• SSO Login Experience
  MyMobilityHQ supports SP-initiated SSO. Users authenticate through Okta and are securely redirected to myMobilityHQ.

• Just-In-Time (JIT) Provisioning
  User accounts are automatically created during first login—no manual setup required.

• Universal Logout
  Ensures users are logged out across all sessions when required (e.g., admin action or risk detection).

How It Works

When a user accesses myMobilityHQ:

1. They are redirected to Okta for authentication after entering their email.

2. Upon successful login:

   • If the user is new → an account is automatically created.

   • If the user exists → access is granted immediately.

3. The user is securely logged into myMobilityHQ.

Prerequisites

Before starting, ensure:

• You have Okta administrator access

• You have received admin setup credentials from the Vialto / myMobilityHQ support team

• You have confirmed SSO setup is appropriate for your organization

Setup Instructions

Step 1: Add the myMobilityHQ Application in Okta

1. Log in to your Okta Admin Console

2. Navigate to: Applications → Browse App Catalog

3. Search for myMobilityHQ

4. Click Add Integration

5. Click Done

Step 2: Configure SSO (Express Setup)

1. Open the newly added application

2. Go to the Sign On tab

3. Click “Express Configure & Universal Logout”

4. Select your organization

5. Enter the credentials provided by myMobilityHQ

6. Approve the connection to complete setup

Step 3: Enable Universal Logout

1. In the Sign On tab

2. Enable:
   “Okta system or admin initiates logout”

This ensures users are logged out securely across sessions when needed.

Step 4: Assign Users and Test Access

1. Assign users or groups to the application in Okta

2. Test login:

   • Navigate to myMobilityHQ

   • Confirm redirection to Okta

   • Log in with an assigned user

Successful login confirms SSO is working correctly.

Universal Logout Explained

When enabled, Universal Logout ensures users are signed out of both Okta and myMobilityHQ when:

• An administrator manually logs them out

• Okta detects a security risk

• A session is terminated centrally

This enhances security and prevents unauthorized access, mitigating against threats like session hijacking.

Vialto application sessions end after 15 minutes of inactivity. At this time, a users' sessions will be revoked and users would need to re-authenticate with Okta in order to create a new an application session.

Troubleshooting & Support

If you encounter issues during setup or testing:

• Verify users are assigned to the application

• Confirm SSO configuration is completed successfully

• Ensure required attributes are mapped correctly

For assistance, contact:
Vialto Partners / myMobilityHQ Support Team: support@gms.vialto.com

Last Updated

April 2026