1. Introduction

Welcome to VS Tailors ("the App"), a tailor shop management application developed for Android and iOS. This Privacy Policy explains how VS Tailors collects, uses, stores, and protects your information when you use our mobile application. By using this App, you agree to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please do not use the App.

2. About the App

VS Tailors is a business management tool designed for tailor shops. It allows shop owners and staff to:

1. Manage customer profiles and measurement records

2. Create and track orders throughout their lifecycle

3. Record and track payments (advance, partial, and full)

4. Generate PDF receipts and print via thermal printers (Bluetooth, USB, or Wi-Fi)

5. View dashboard analytics and monthly revenue reports

6. Operate in English or Urdu

3. Information We Collect

3.1 Information You Provide Directly

1. Customer Information: Names, phone numbers, and physical body measurements entered manually by the shop operator for order management purposes.

2. Order Information: Order details including garment type, fabric, measurements, price, advance payments, and delivery dates.

3. Payment Records: Payment amounts, dates, and status (advance, partial, full).

4. Profile Information: Shop owner/staff name and any profile details entered in the app.

5. Images: If you use the image picker feature, photos selected from your device gallery may be associated with orders or customer records.

3.2 Information Collected Automatically

1. Device Storage: The App stores data locally on your device using secure local storage and shared preferences.

2. Network Connectivity: The App checks your internet connection status to communicate with the backend server.

3. Bluetooth & USB Access: When using thermal printer features, the App accesses Bluetooth and USB interfaces solely to discover and connect to printing devices.

3.3 Information We Do NOT Collect

1. We do not collect precise GPS or location data.

2. We do not collect biometric data.

3. We do not track your activity across other apps or websites.

4. We do not serve third-party advertisements.

5. We do not sell your data to any third party.

4. How We Use Your Information

The information collected is used solely for the following purposes:

1. To enable core app functionality (order management, customer records, payment tracking)

2. To generate and print PDF and thermal receipts

3. To display business reports and revenue analytics

4. To sync data with the VS Tailors backend server (when internet is available)

5. To remember your language preference (English or Urdu)

5. Data Storage and Security

5.1 Local Storage

All customer, order, and payment data is stored locally on your device. We use Flutter Secure Storage to protect sensitive credentials (such as authentication tokens).

5.2 Server-Side Storage

When connected to the internet, data is synced with a backend API server. This server is operated by VS Tailors and is not shared with third parties.

5.3 Security Measures

We take reasonable technical measures to protect your data, including:

1. Encrypted local storage for sensitive credentials

2. Secure HTTPS communication with the backend server

3. No plaintext storage of passwords or API keys

4. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

6. Data Sharing

We do not sell, trade, rent, or share your personal information with third parties, except:

1. As required by law: If compelled by a valid legal process (e.g., court order).

2. With your explicit consent: If you choose to share data for support or troubleshooting purposes.

7. Device Permissions:

The App may request the following permissions:

1. Permission Purpose

2. Bluetooth Connect to Bluetooth thermal printers

3. USB Connect to USB thermal printers

4. Internet / Network Access Sync data with the backend server

5. Network State Check connectivity before syncing

6. Storage / Media Pick images for orders; save PDF receipts

7. Camera (optional) If image capture is used for order photos

8. You can manage app permissions at any time through your device's Settings.

8. Third-Party Services

The App uses the following third-party Flutter packages that may process limited data:

1. dio — HTTP networking (data sent to your own backend server only)

2. flutter_secure_storage — Secure credential storage

3. printing / pdf — Local PDF generation and printing

4. flutter_thermal_printer — Printer device communication

5. cached_network_image — Image loading and caching

6. fl_chart — Local chart rendering for reports

7. None of these libraries transmit your business or customer data to external third-party servers.

9. Children's Privacy

VS Tailors is a business management application intended for use by adults operating tailor shops. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Data Retention

Data stored locally on your device is retained until you uninstall the App or manually delete records within the App.

Data on the backend server is retained as long as your account is active. You may request deletion of your account data at any time by contacting us.

11. Your Rights

Depending on your location, you may have the right to:

1. Access the personal data we hold about your customers

2. Correct inaccurate data

3. Delete customer or order records directly within the App

4. Export your data (via PDF receipts and reports)

5. Withdraw consent by uninstalling the App

6. Since most data is entered and controlled by you (the shop operator), you have full control over it within the App itself.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

VS Tailors Email: info@vantage-soft.com

Website: https://vantage-soft.com/

This Privacy Policy was written for VS Tailors version 1.0.0, a Flutter-based tailor shop management application.