How can you Troubleshoot the TurboTax Error Code 42015?

TurboTax error code 42015 is a runtime error message that occurs while running TurboTax. You receive this error message with a pop-up notification on the screen. When TurboTax faces the TurboTax Error Code 42015, the software stops or crashes. This problem with the software makes the system run and responds slowly. A few reasons for the TurboTax error code 42015 are:

• Problem with the TurboTax software installation.

• An issue with the setup process of the software.

• Incorrect configuration of the application.

• The presence of malware on your system.

• Because of the conflicting programs.

• Corrupt graphic drives can also create problems.

Different methods to Resolve TurboTax Error Code 42015?

When facing a TurboTax error code 42015 issue on your system, you can fix it using several methods.

Method 1: Turn off the proxy server setting of the Internet

Modifying the proxy server setting of your LAN connection helps fix the problem of TurboTax Error Code 42015. You can change the settings via Internet Explorer or the control panel. To change the LAN settings on your Internet, follow the below steps.

With the help of Internet Explorer:

• Open the Internet Explorer on your system and click on the settings icon.

• A list of options will be visible. Click and open the "Internet options."

• From the connections tab, open the LAN setting on your system.

• Uncheck the LAN setting option "Use a proxy server for your LAN" in the LAN settings window.

• Lastly, click the OK button and save the changes to your internet connection.

With the help of the Control Panel:

• Go to your system's control panel's "Network and Internet" option.

• After that, go to the LAN setting under the connections tab.

• Uncheck the option "Use a proxy server for your LAN."

• Click OK and apply the changes to your system's LAN settings.

Method 2: Perform a manual update of TurboTax software

The below-given steps help you perform a manual update of your app and fix TurboTax Error Code 42015. This manual process lets you update the latest version of the TurboTax software without any issue. Updating the software can also help resolve the TurboTax Error Code 42015.

• Firstly, close all the programs, including TurboTax, running on your system.

• Open the web browser and go to the official download page of the TurboTax.

• Download the most suitable software update and save it on your system.

• After that, click on the downloaded file to start the update process.

• Follow the instructions on the screen and complete the update process.

• Lastly, check whether the TurboTax Error Code 42015 is resolved or not.

Method 3: Try to Reinstall or Update Conflicting Software

The other programs of the system can also create problems with the TurboTax. Try to remove and install the conflicting programs again. Try updating the incompatible software if it requires any update. Below are the steps to reinstall the program in Win 10 and the Win 7 OS and fix TurboTax Error Code 42015.

For Windows 10 OS: If you are using Win 10, follow the steps below to reinstall or update the software.

• Visit the control panel window of your system.

• In the control panel window, click on "Uninstall a program."

• Locate the conflicting problem from the list of software.

• Hit on the Update/Uninstall to perform the action for the conflicting app.

For Windows 7 OS: If you have Win 7 system, then you need to follow the below-given steps to update or reinstall the app.

• Click on Start and then hit on the more settings option.

• Hit on the control panel and select "Uninstall a program."

• Choose the program and update/uninstall the software.

Method 4: Resolve the issue by reinstalling the runtime libraries

If the error occurs because of the outdated or the corrupt runtime libraries, try to remove and install them again. Reinstalling the Visual C++ redistribution packages may fix the TurboTax Error Code 42015. Below are the required steps to perform the reinstallation process of the runtime libraries.

• Firstly, on the control panel window, select "Programs and Features."

• Locate the Microsoft Visual C++ Redistribution package and hit on Uninstall.

• Once the package gets uninstalled, reboot your system to apply the changes.

• From the official site of Microsoft, download the latest MS Visual C++ package.

• Run the downloaded file and reinstall the package on your system.

• Reboot the system and check whether the TurboTax Error Code 42015 is fixed or not.

Method 5: Reinstall graphic drives to fix TurboTax Error Code 42015

The TurboTax Error Code 42015 can also occur when you have outdated or corrupt graphic drivers. To resolve the TurboTax Error Code 42015, try reinstalling the graphics driver on your system.

• Firstly, from the Windows search bar, find the Device Manager option.

• After that, select and open the Device Manager on your system.

• Locate the graphics driver and right-click on the video card driver.

• Click Uninstall and restart the system to save the changes.

• Download the graphics driver again from the trusted site.

• Follow the instruction that appears on the screen and install it again.

Final Verdict

TurboTax is a popular software among tax-payers for easy online tax return filing. But some software issues create problems while performing a task on the TurboTax. TurboTax Error code 42015 is one error that occurs when you cannot connect to the update site. Here, in this blog, you can find many helpful methods to Fix TurboTax Error code 42015. These techniques will surely help you to resolve the TurboTax problem.