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Check this First!
Check this First!
HOW TO INSTALL AND ENABLE HONORLOCK VIDEO
**Watch this VIDEO and follow all the steps to enter the password and start your test**
Be sure you are on a personal laptop or desktop computer not an iPad, your phone, or your school issued laptop
Be sure you are using Google Chrome
Try logging in with a personal Gmail account OR your utahonline.org Gmail account
If you are unable to enable Honorlock, check to see if you have any other proctoring services enabled and un-enable them
What is the Password?
What is the Password?
Go to the Honorlock 1.3 Page
Select the Test you are wanting to take
Honorlock will then take you through the steps and enter the password for you. See images below
**Watch this VIDEO and follow all the steps to enter the password and start your test**
Camera Angle Requirements
Camera Angle Requirements
Camera Angle: Please adjust your camera to show your face, hands, and workspace (see the example photo below-Push your laptop away from you, or at an angle).
Here is a video explaining how to get a good camera angle on a laptop
Troubleshooting ideas:
Go to the Honorlock Support Page and search the exact issue you are having and follow the directions they are providing.
Chat with Honorlock Live Chat.
As a very last resort if none of these are working, am going to refer you to the USBE Help Desk. You can call 801-538-7800 or email: AppHelpDesk@schools.utah.gov. This is also who your PARENTS can contact when you cannot access your course due to boundary school WiFi issues or school-issued devices not allowing access to our courses.
I am also happy to get onto a Zoom Call in my Online Zoom to help! Visit my Tutoring Calendar and Sign-Up for a time
Review the Honorlock Walkthough Video to be sure you followed all of the correct Steps
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