Publications

Bouaddi, M., Beddaa, M., & Bentalha, B. (2026). The Influence of the Social Environment on the Consumer Purchasing Process. In Emotional and Experiential Dimensions of Modern Marketing (pp. 173-196). IGI Global Scientific Publishing.  DOI: 10.4018/979-8-3373-7615-8.ch007

 Bentalha, B. (2026). Managing Digitalization for the Performance of Family Businesses: Digital Transformation, Flexibility, and Sustainability. In S. Castro-González & L. Rey-Ares (Eds.), People-Centered Digital Technology for Ethical and Sustainable Business Practices (pp. 339-360). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-0385-7.ch011

Midar, I., Alla, L., & Bentalha, B. (2026). Sustainable Sourcing and Procurement Strategies for a Performance Mass Retail Supply Chain: An Exploratory Qualitative Study. In C. Bensfia, B. Bentalha, & L. Alla (Eds.), Enhancing Sustainable Performance With Low-Carbon Supply Chains (pp. 225-252). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-3012-9.ch009

Meziane, B., Alla, L., & Bentalha, B. (2026). AI as a Catalyst for Sustainable Supply Chains: From Carbon Reduction to Territorial Competitiveness. In C. Bensfia, B. Bentalha, & L. Alla (Eds.), Enhancing Sustainable Performance With Low-Carbon Supply Chains (pp. 1-36). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-3012-9.ch001

Bensfia, C., Bentalha, B., & Alla, L. (Eds.). (2026). Enhancing Sustainable Performance With Low-Carbon Supply Chains. IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-3012-9

 BENTALHA, B. (2025). L'Audit Interne de la Trésorerie : Méthodes et Outils. Independently published. https://www.amazon.fr/dp/B0G49PKX6N. ISBN-13 ‏: ‎ 979-8276393766. 330 p.

BOUDRI, R., BENTALHA, B., ANDALOUSSI, O. B., MAJDOUB, K., & ABBASS, Z. (2025). Transformation de l'expérience client par les technologies immersives dans le e-commerce marocain: Une analyse qualitative des perceptions professionnelle. Alternatives Managériales Economiques, 7(4), 86-106. DOI : https://doi.org/10.48374/IMIST.PRSM/ame-v7i4.57800

JAMAL, A., AISSAOUI, K., ALLA, L., ALJ, B., & BENTALHA, B. (Eds.). (2025). AI, Transparency, and Organizational Change. IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-5499-6

JAMAL, A., AISSAOUI, K., ALLA, L., ALJ, B., & BENTALHA, B. (Eds.). (2025). Transparency in AI-Assisted Management Decisions. IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-1737-3

HMIOUI A., ALLA, L. & BENTALHA, B. (2025).  La création de la valeur partagée par l’entreprise  Opportunités et défis pour le développement durable. In “Education, Migration et développement durable : Regards croisés sur la gouvernance paerticipative au Maroc”, Ouvrage collectif sous la direction de El Ghazouani D. & El Gueddar O., Faculté des sciences de l’éducation Rabat. ISBN: 978-9-92056-927-9

Bentalha, B., Benjelloun, A., Slimani, H., & El Gharbaoui, B. (2025). Purchase Intention and Tourism Strategy in the Post-COVID-19 Era: Lessons and Perspectives From the Moroccan Experience. In Technological Innovation in Global Cultural Tourism (pp. 65-86). IGI Global Scientific Publishing. DOI: 10.4018/979-8-3693-3196-5.ch004

Khalil El Biyaali, M., Boudri, R., & Bentalha, B. (2025). Leveraging Sentiment Analysis for Enhanced Customer Experience: AI-Driven Personalization in Online Retail. In M. Aarabe, N. Ben Khizzou, L. Alla, & A. Benjelloun (Eds.), AI Innovations for Customer Experience Optimization in the Service Sector (pp. 203-224). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-0918-7.ch007

Bouaddi, M., Beddaa, M., & Bentalha, B. (2025). The Impact of Artificial Intelligence on Customer Satisfaction in Moroccan Telecommunications: A Quantitative Study. In M. Aarabe, N. Ben Khizzou, L. Alla, & A. Benjelloun (Eds.), AI Innovations for Customer Experience Optimization in the Service Sector (pp. 225-246). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-0918-7.ch008

Boudri, R., Boudri, I., & Bentalha, B. (2025). Consumer Perception of AI-Generated Content in Influencer Campaigns. In B. Miguélez-Juan & S. Rebollo-Bueno (Eds.), AI Impacts on Branded Entertainment and Advertising (pp. 189-206). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3693-3799-8.ch010

Bouaddi, M., Beddaa, M., & Bentalha, B. (2025). Effective Communication and Awareness Campaigns as Tools for Enhancing Tax Compliance: Insights and Strategies. In B. Alj, L. Alla, & B. Bentalha (Eds.), Modeling and Profiling Taxpayer Behavior and Compliance (pp. 209-230). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-0422-9.ch009

Alla, L., Alj, B., Aarabe, M., El Agy, M., Bentalha, B., & Bouhtati, N. (2025). Determinant of the Compliant Behavior of the Taxpayer: Bibliometric and Prospective Approach. In B. Alj, L. Alla, & B. Bentalha (Eds.), Modeling and Profiling Taxpayer Behavior and Compliance (pp. 1-32). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-0422-9.ch001

Alj, B., Alla, L., & Bentalha, B. (Eds.). (2025). Modeling and Profiling Taxpayer Behavior and Compliance. IGI Global. https://doi.org/10.4018/979-8-3373-0422-9

BENTALHA, B. (2025). Artificial Intelligence in B2B Sales: A Survey of Current Applications and Future Trends. In A. Derbali (Ed.), AI, Economic Perspectives, and Firm Business Management (pp. 143-164). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3693-7357-6.ch008

BENTALHA, B. (2025). A Prospective Analysis for Robotic Mobile Fulfillment Systems: Assessing the Benefits of Automated Logistics. In Digital Transformation and Innovation in Emerging Markets (pp. 251-278). IGI Global. DOI: 10.4018/979-8-3373-0086-3.ch012

MEZIANE, B., ALLA, L., & BENTALHA, B. (2025). Transformational Trends of Territorial Economic Intelligence Strategies in the Digital Era: A Systematic Theoretical Exploration. In Utilizing Technology to Manage Territories (pp. 455-490). IGI Global. DOI: 10.4018/979-8-3693-6854-1.ch014

ALLA, L., ALJ, B., & BENTALHA, B. (Eds.). (2025). Utilizing Technology to Manage Territories. IGI Global. DOI: 10.4018/979-8-3693-6854-1 ISBN13: 9798369368541|ISBN13

BOUDRI, R., BENTALHA, B., ANDALOUSSI, O. B., & ABBASS, Z. (2025). Leveraging the “Made in Morocco” Label for Smart Marketing and Sustainable Territorial Attractiveness. In Sustainable and Intelligent Territorial Marketing and Entrepreneurship (pp. 69-94). IGI Global. DOI: 10.4018/979-8-3693-9775-6.ch003

ALLA, L., ALJ, B., & BENTALHA, B. (Eds.). (2025). Sustainable and Intelligent Territorial Marketing and Entrepreneurship. IGI Global. https://doi.org/10.4018/979-8-3693-9775-6

BEDDAA, M., & BENTALHA, B. (2025). Optimizing Local Attractiveness Through Territorial Digital Communication. In Sustainable and Intelligent Territorial Marketing and Entrepreneurship (pp. 159-192). IGI Global. DOI: 10.4018/979-8-3693-9775-6.ch006

BENTALHA, B. (2025). Smart Tourism and Co-Creation of the Tourism Experience: Netnographic Possibilities and Technological Perspectives. In AI Technologies for Personalized and Sustainable Tourism (pp. 253-276). IGI Global. DOI: 10.4018/979-8-3693-5678-4.ch010

BENTALHA, B., & ALLA, L. (2024).  Revealing the Subtleties: The Art of Qualitative Studies in Science and Management. In  Applying Qualitative Research Methods to Management Science (pp. 1-21). IGI Global.  DOI: 10.4018/979-8-3693-5543-5.ch001

BENTALHA, B. & ALLA L., (eds) (2024). Applying Qualitative Research Methods to Management Science.  IGI Global.  DOI: 10.4018/979-8-3693-5543-5 (387 pages) ISBN13: 9798369355435|ISBN13 Softcover: 9798369355442|EISBN13: 9798369355459

BENTALHA, B. & ALLA L., (eds) (2024).  Data Collection and Analysis in Scientific Qualitative Research.  IGI Global. DOI: 10.4018/979-8-3693-8689-7 (411 pages)  ISBN13: 9798369386897|ISBN13 Softcover: 9798369386903|EISBN13: 9798369386910

BENTALHA, B., & BOUKARE, M. (2024). AI-Driven Territorial Intelligence: An Integrated Approach to Enhancing Digital Sovereignty. In Generative AI and Implications for Ethics, Security, and Data Management (pp. 231-261). IGI Global. DOI: 10.4018/979-8-3693-8557-9.ch008  ISBN13: 9798369385579|ISBN13 Softcover: 9798369385586|EISBN13: 9798369385593

BENTALHA, B. (2024). Integrating the Sustainable Supply Chain With Renewable Energy: A Fuzzy Framework for the Photovoltaic Supply Chain. In Utilizing Renewable Energy, Technology, and Education for Industry 5.0 (pp. 275-291). IGI Global. DOI: 10.4018/979-8-3693-2814-9.ch012 

BENTALHA, B. (2024). Daily Wisdom: 365 Quotes to Inspire Your Year: Explored Through Commentary, Case Studies, and Contemporary Relevance. Independently published. https://www.amazon.com/dp/B0DHQTDHY1. ISBN-13 ‏: ‎ 979-8340011817. 770 p.

MEZIANE, B., BENTALHA, B. et ALLA L. (2024). La PME logistique et le développement territorial régional: Une analyse qualitative. Alternatives Managériales Economiques, vol. 6, no 4, p. 1-22.  DOI : https://doi.org/10.48374/IMIST.PRSM/ame-v6i4.50474

BOUDRI, R., BENTALHA, B., & BENJELLOUN, O. (2024). Phygital Marketing and the Pain of Paying: An Amazon Go Netnographic Case Study. In AI and Data Engineering Solutions for Effective Marketing (pp. 348-363). IGI Global. DOI : 10.4018/979-8-3693-3172-9.ch017

ALLA L., HMIOUI A. & BENTALHA, B. (eds) (2024). AI and Data Engineering Solutions for Effective Marketing. IGI Global.  DOI :  10.4018/979-8-3693-3172-9 (527 pages)  ISBN13: 9798369331729|ISBN13 Softcover: 9798369348772|EISBN13: 9798369331736

BENTALHA, B. (2024). The Evolution of Sustainability in Supply Chain Management: A Literature Review. Global Challenges for the Environment and Climate Change, 332-356.  DOI: 10.4018/979-8-3693-2845-3 ISBN13: 9798369328453|ISBN13 Softcover: 9798369349595|EISBN13: 9798369328460

HMIOUI, A., BENTALHA, B., & BENIAICH, R. (2024). Green Supply Chain Management et développement territorial: Une revue de littérature. Alternatives Managériales Economiques, 6(2), 52-74.  DOI : https://doi.org/10.48374/IMIST.PRSM/ame-v6i2.48325

BENTALHA, B. (2024). Employees and Robots in Amazon's Robotic Mobile Fulfillment Systems: A Netnographic Analysis of a Supply Chain Transformation. In Blockchain Applications for Smart Contract Technologies (pp. 188-207). IGI Global. DOI: 10.4018/979-8-3693-1511-8.ch009 ISBN13: 9798369315118|ISBN13

BENTALHA, B. (2024). Contribution des randonnées au développement d'un tourisme durable dans la région Fès Meknès.  In : Numérisation et durabilité, Vers une économie responsable et innovante, ouvrage collectif sous la direction de Bengrich M, Elouidani A., Elouidani R. & Outouzzalt A., Edité par le FSJES Agadir  Collection du Laboratoire de Recherche en Entrepreneuriat, Finances et Management des Organisations (LAREFMO). ISBN : 978-9920-9012-7-7. pp. 226-245.

BOUHTATI, N., EL YAACOUBI Y., BENTALHA, B. &  ALLA, L. (2024). Leviers logistiques de promotion du commerce équitable des produits de terroir : Une esquisse de modèle d’analyse. Alternatives Managériales Economiques, Vol. 6 No. Spécial 1, 17-35.  https://doi.org/10.48374/IMIST.PRSM/ame-v6iSpécial%201.46895

BENTALHA, B. (2024). Sustainable Supply Chain Management in Tourism: An Understanding of the Prospective Possibilities of Environmental Performance. In Implementing Sustainable Development Goals in the Service Sector (pp. 53-66). IGI Global. DOI: 10.4018/979-8-3693-2065-5.

LAMSIAH, A., & BENTALHA, B. (2023). 2022 Qatar World Cup: A Netnographic Analysis of the Relationship Between Sport, Media and Politic. Réflexions Sportives. Volume 3 Numéro 1, pp. 69 – 95. DOI : https://doi.org/10.34874/IMIST.PRSM/refsport-i3.44391

BENTALHA, B. (2023).  Consumer Perception of Robotic Mobile Fulfillment Systems: A Netnographic Case Study of Amazon. In Innovation, Strategy, and Transformation Frameworks for the Modern Enterprise (pp. 243-164).   DOI: 10.4018/979-8-3693-0458-7.ch010. IGI Global.  ISBN13: 9798369304587|ISBN13 Softcover: 9798369304624|EISBN13: 9798369304594

BENTALHA, B., (2023), Influence des actions sociales de la RSE sur les valeurs perçues  des employés : Étude qualitative des œuvres sociales de l’entreprise Taajmouati, Revue Repères et Perspectives Economiques, Vol. 7, N° 2, pp. 182-204, DOI: https://doi.org/10.34874/IMIST.PRSM/RPE/43586

BOUHTATI, N., ALLA, L., & BENTALHA, B. (2023). Marketing Big Data Analytics and Customer Relationship Management: A Fuzzy Approach. In Integrating Intelligence and Sustainability in Supply Chains (pp. 75-86).  DOI: 10.4018/979-8-3693-0225-5.ch004 . IGI Global.

SHAMIM, R., & BENTALHA, B. (2023). Blockchain-Enabled Machine Learning Framework for Demand Forecasting in Supply Chain Management. In Integrating Intelligence and Sustainability in Supply Chains (pp. 28-48). DOI: 10.4018/979-8-3693-0225-5.ch002. IGI Global.

BENTALHA, B., HMIOUI, A. & ALLA L. (eds) (2023).  Integrating Intelligence and Sustainability in Supply Chains. IGI Global.  DOI : 10.4018/979-8-3693-0225-5

ISBN13: 9798369302255|ISBN13 Softcover: 9798369302262|EISBN13: 9798369302279

BENTALHA, B. (2023). Netnography: Principles, Method, and Ethics. Independently published. https://www.amazon.com/dp/ B0CHN8JF8W. ISBN-13 ‏: ‎ 979-8860801134. 127 p.

BENTALHA, B. (2023). A Framework for Exploring the Global Performance of Service Supply Chain Management: A Qualitative Study. In: Government Impact on Sustainable and Responsible Supply Chain Management Atour Taghipour (eds) IGI-Global, pp. 106–129. DOI: 10.4018/978-1-6684-9062-4.ch007

BENTALHA, B., HMIOUI, A., ALLA, L. (2023). Stratégie nationale de la compétitivité logistique : Bilan et perspectives. Alternatives Managériales Economiques, Numéro spéciale 2 — Juin 2023, 24-42. https://doi.org/10.48374/IMIST.PRSM/-v0i0.41081

ALLA, L., BENTALHA, B. & ELYOUSSFI A. (2023). Intelligence territoriale et positionnement stratégique des régions au Maroc : Le cas de la région de Fès Meknès en perspective. In : Le concept de l’intelligence en sciences juridiques, économiques et sociales, ouvrage collectif sous la direction de Bengrich M, Elouidani A., Elouidani R. & Outouzzalt A., Edité par le FSJES Agadir. ISBN : 978-9920-9012-4-6. pp. 215-237.

LAMSIAH, A., & BENTALHA, B. (2023). Moroccan Jews and economic intelligence: The implicit power of belonging. In : Le concept de l’intelligence en sciences juridiques, économiques et sociales, ouvrage collectif sous la direction de Bengrich M, Elouidani A., Elouidani R. & Outouzzalt A., Edité par le FSJES Agadir. ISBN : 978-9920-9012-4-6. pp. 71-90.

BENTALHA, B. (2023). Les fondements théoriques du supply chain management : Une analyse critique. Alternatives Managériales Economiques, 5(2), 1-22. https://doi.org/10.48374/IMIST.PRSM/ame-v5i2.39740

BENTALHA, B., HMIOUI, A., ALLA, L. (2023). Green Transportation Balanced Scorecard: A VIKOR Fuzzy Method for Evaluating Green Logistics Initiatives. In: Motahhir, S., Bossoufi, B. (eds) Digital Technologies and Applications. ICDTA 2023. Lecture Notes in Networks and Systems, vol 668. Springer, Cham. https://doi.org/10.1007/978-3-031-29857-8_91

BENTALHA, B. (2023). La chaîne logistique de distribution du Gaz de Pétrole Liquéfié : Une étude qualitative des déterminants et des perspectives. IJBTSR International Journal Of Business And Technology Studies And Research, 5(1), 1–11. doi:10.5281/zenodo.7813426

BENTALHA, B. (2023). Motivating Factors for Hotel Employees: A Fuzzy Logic Approach. In Strategic Human Resource Management in the Hospitality Industry: A Digitalized Economic Paradigm (pp. 159–178). In : Strategic Human Resource Management in the Hospitality Industry: A Digitalized Economic Paradigm sous la direction de Kannapat Kankaew. IGI Global. DOI: 10.4018/978-1-6684-7494-5.ch008

BENTALHA, B. (2022). Déterminants et risques des supply chains customer-to-customer: une approche fuzzy. Revue d’Etudes en Management et Finance d’Organisation, 7(2).

BOUHTATI, N., HMIOUI, A., ALLA L. et BENTALHA B. (2022), Logistique et performance touristique : Une étude comparative des principales destinations en Afrique, Alternatives Managériales Economiques, Numéro spécial 1 (décembre 2022), 116-132, DOI: https://doi.org/10.48374/IMIST.PRSM/ame-v1i0.36935

LAMSIAH, A., & BENTALHA, B. (2022). Dakhla: A Growing Touristic Destination with a Diplomatic Sway. Alternatives Managériales Economiques, Numéro Spécial 1 (Décembre, 2022) 94–115. DOI: https://doi.org/10.48374/IMIST.PRSM/ame-v1i0.36936

ALLA, L., BENTALHA, B., & BOUHTATI, N. (2022). Assessing Supply Chain Performance in the Covid 19 Context: A Prospective Model. In 2022, 14th International Colloquium of Logistics and Supply Chain Management (LOGISTIQUA) (pp. 1–6). IEEE. DOI : 10.1109/LOGISTIQUA55056.2022.9938083.

MEGZARI G., HMIOUI, A., BENTALHA B. et ALLA L. (2022), Les effets du COVID-19 sur les chaines logistiques : Une analyse qualitative. Chapitre 10 dans l’ouvrage « Reconfigurations du tourisme en contexte de la crise du Covid-19 : Quelles démarches pour quelles résiliences au Maroc et ailleurs ? », Ouvrage collectif sous la direction de Aziz Hmioui. Publication de l’équipe de recherche en management, communication, marketing et tourisme, ENCG, USMBA, Fès. ISBN : 978-9954-9721-2-0

HMIOUI, A., ALLA L. et BENTALHA B. (2022), Perception du tourisme durable par les clients étrangers : Cas du séjour dans un établissement hôtelier. Chapitre 1 dans l’ouvrage « Reconfigurations du tourisme en contexte de la crise du Covid-19 : Quelles démarches pour quelles résiliences au Maroc et ailleurs ? », Ouvrage collectif sous la direction de Aziz Hmioui. Publication de l’équipe de recherche en management, communication, marketing et tourisme, ENCG, USMBA, Fès. ISBN : 978-9954-9721-2-0

BENTALHA, B. (2022). Internal Audit of Treasury and cash management. Independently published. https://www.amazon.com/dp/B0BM3R6WG7. ISBN-13 ‏: ‎ 979-8363213779. 183 p.

LAMSIAH, A., & BENTALHA, B. (2022). Economic Diplomacy and Economic Intelligence Amalgamation: The Moroccan-Nigerian Economic Exchange as a Case Study. Alternatives Managériales Economiques, 4(4), 582-603.

BENTALHA B. (2022). Smart Technologies for a Sustainable Service Supply Chain: A Prospective Perspective. Journal of Environmental Issues and Climate Change, 1(1), 77–89. DOI: https://doi.org/10.59110/jeicc.v1i1.81

HMIOUI, A., BENTALHA B. et Alla L. (2022), Éthique et résilience des fonds de placement : Le cas des OPCVM au Maroc en contexte de crise du COVID-19. Recherches et applications en sciences économiques et gestion RASEG, Vol. 1, No. 1, pp. 37-54.

BENTALHA, B. (2022). Green Transportation Balanced Scorecard Model: A Fuzzy-Delphi Approach During COVID-19. In: Lahby, M., Al-Fuqaha, A., Maleh, Y. (eds) Computational Intelligence Techniques for Green Smart Cities. Green Energy and Technology. Springer, Cham. https://doi.org/10.1007/978-3-030-96429-0_5

HMIOUI, A., BENTALHA, B., & ALLA, L. (2022). Efficacité du Green Service Supply Chain Management : quelles pratiques pour quelles performances ?. In : Supply Chain Management et Développement Durable : État des Lieux et Perspectives, Sous la direction : Aboussaad M. et El Kandili M., Dépôt Légal : 2022MO0006, ISBN : 978-9920-34-868-3, FSJES, UCD-El Jadida, Édition : février 2022, pp :77-94.

BENTALHA B. & HMIOUI A. (2022). Smart Service Supply Chain and Just Walk Out Technology: A Netnographic Approach. In: Ben Ahmed M., Boudhir A.A., Karaș İ.R., Jain V., Mellouli S. (eds) Innovations in Smart Cities Applications Volume 5. SCA 2021. Lecture Notes in Networks and Systems, vol 393. Springer, Cham. https://doi.org/10.1007/978-3-030-94191-8_18

ALLA, L., EL JAOUHARI, S., BENTALHA, B. (2021). Repenser l’entrepreneuriat au sein du secteur informel au Maroc à l’ère du post Covid-19 : Pour approche prospective de la formalisation intégrative. Alternatives Managériales Economiques, 4(1), 180-202. https://doi.org/10.48374/IMIST.PRSM/ame-v4i1.30472

BENTALEB, A., RTEL BENNANI, L. & BENTALHA, B. (2021). Optimisation du service bancaire : Étude empirique par l’approche six sigma et la régression polynomiale. Alternatives Managériales Economiques, 4(1), 1-21. https://doi.org/10.48374/IMIST.PRSM/ame-v4i1.30459

HMIOUI A., et BENTALHA B., (2021) Service supply chain management: a literature review. International Journal of Logistics Systems and Management (IJLSM), 40(3), 332–353, DOI: 10.1504/IJLSM.2021.120253. h-index : 34. Impact Factor : 1.27.

LAMSIAH, A., BENABDERRAZIK Y. et BENTALHA, B., (2021), The Economic and political components of diplomatic discourse: State actors in Morocco-UK Free Trade Agreement as a case study. Alternatives Managériales Economiques, 3(4), 496-517. DOI: https://doi.org/10.48374/IMIST.PRSM/ame-v3i4.28922

BENTALHA B., HMIOUI A., et ALLA L., (2021), Last mile logistics applied to the distribution of COVID-19 vaccines: A prospection of good practices. Alternatives Managériales Economiques, 3(3), 41-61. https://doi.org/10.48374/IMIST.PRSM/ame-v3i3.27423

HMIOUI, A, ALLA L. et BENTALHA B. (2021), Performance of ethical and conventional investment funds: comparison and contingencies, International Journal of Business Performance Management, 22(2–3), 219–235, https://doi.org/10.1504/IJBPM.2021.116412. h-index : 23. Impact Factor : 1.02.

BENTALHA B., HMIOUI A., et ALLA L., (2021). The Global Performance of a Service Supply Chain: A Simulation-Optimization Under Arena.  The Proceedings of the 5th International Conference on Smart City Applications. SCA 2021. Lecture Notes in Networks and Systems. Springer, Cham. pp 489-502. https://doi.org/10.1007/978-3-030-66840-2_37

HMIOUI, A., BENTALHA B., & ALLA, L. (2020). Service supply chain: A prospective analysis of sustainable management for global performance. IEEE 13th International Colloquium of Logistics and Supply Chain Management (LOGISTIQUA), Fez, Morocco, 2020, pp. 1–7, doi: 10.1109/LOGISTIQUA49782.2020.9353940.

ALLA L., HMIOUI A., et BENTALHA B. (2020). La netnographie dans les recherches marketing : La communauté virtuelle comme consom'acteur vecteur d’efficacité marketing. Revue Alternatives Managériales Economiques, N° 2, Vol. 4, pp. 631-652. https://doi.org/10.48374/IMIST.PRSM/ame-v2i4.23559

HMIOUI A., ALLA L. et BENTALHA B. (2020). Évaluation des formations en ligne : étude qualitative des perceptions des utilisateurs des MOOC au Maroc. Conférence proceedings ICT days’19, 6ème édition Online Education — Monitoring and Evaluation, pp. 30–44.

HMIOUI A., et BENTALHA B. (2020). Service supply chain management et performance commerciale : Esquisse d’une synthèse théorique. Revue Alternatives Managériales Economiques, N° 2, Vol. 2, pp. 1-21. Consultable sur : https://hal.archives-ouvertes.fr/hal-02584961 et https://doi.org/10.48374/IMIST.PRSM/ame-v2i2.20798

BENTALHA B., HMIOUI A., ALLA L. (2020). Digital Service Supply Chain Management: Current Realities and Prospective Visions. In: Ben Ahmed M., Boudhir A., Santos D., El Aroussi M., Karas İ. (eds) Innovations in Smart Cities Applications Edition 3. SCA 2019. Lecture Notes in Intelligent Transportation and Infrastructure. Springer, Cham. pp 808–822. DOI : https://doi.org/10.1007/978-3-030-37629-1_58

BENTALHA B. HMIOUI A. et ALLA L., (2020). La performance des entreprises de services : un cadrage théorique d’un concept évolutif. Revue Alternatives Managériales Economiques, N° 1, Vol. 2, pp. 58-78. Consultable sur : https://hal.archives-ouvertes.fr/hal-02470306v1 et https://doi.org/10.48374/IMIST.PRSM/ame-v2i1.19435

BENTALHA, B. (2020). Big-Data et Service Supply Chain Management: Challenges et Opportunités, IJBTSR International Journal of Business and Technology Studies And Research, 1(3). ISSN 2665–7716. http://doi.org/10.5281/zenodo.3607357

HMIOUI A., ALLA L., BENTALHA B., et ELGHALFIQI J., (2019). La force de vente à l’épreuve de la performance commerciale : Le cas du profil Technico-Commercial. Revue Alternatives Managériales Économiques, 1(1), pp. 72-91. https://doi.org/10.48374/IMIST.PRSM/ame-v1i1.18537 Consultable sur : https://hal.archives-ouvertes.fr/hal-02425167

BENTALHA B. HMIOUI A. et ALLA L., (2019). La performance touristique territoriale : Cas de la destination Fès. Revue Alternatives Managériales Économiques, 1(1), pp. 3-21. https://doi.org/10.48374/IMIST.PRSM/ame-v1i1.18532 consultable sur : https://hal.archives-ouvertes.fr/hal-02392241/

BENTALHA B. HMIOUI A. et ALLA L., (2019). The digitalisation of the supply chain management of service companies: A prospective approach. The conference proceedings The Fourth International Conference on Smart City Applications (SCA 2019), Ecole Hassania des Travaux publiques EHTP, ACM, New York, NY, USA, Article 29, 8 pages. DOI: https://doi.org/10.1145/3368756.3369005

HMIOUI A., ALLA L. et BENTALHA B., (2019). L’impact des Big-Data sur le Supply chain management collaboratif des entreprises de services : Une étude exploratoire. Actes de Conférence Internationale Journées Scientifiques en Sciences Appliquées (JSSA’19), Faculté Polydisciplinaire, Larache.

HMIOUI A., ALLA L., BENTALHA B., (2018). Proposition d’une démarche structurée de l’audit interne du cycle de trésorerie. Revue du contrôle de la Comptabilité et de l’Audit (RCCA) Numéro 5, Juin 2018.

HMIOUI A., ALLA L., BENTALHA B., (2017). Impact des pratiques de RSE sur la performance commerciale des entreprises touristiques : Cas des établissements hôteliers. In : Le tourisme au Maghreb : Économie et Management ; ouvrage collectif, chapitre 10 : pp. 186-210. Sous la direction de Pr Aziz HMIOUI ; Éditeur : Laboratoire de recherche en entrepreneuriat et management des organisations, ENCG de Fès, juillet 2017. Consultable sur : https://hal.archives-ouvertes.fr/hal-02145415/

HMIOUI A., ALLA L., BENTALHA B., (2017). Pilotage de la touristicité territoriale au Maroc : Proposition d’un indice de touriscticité pour la destination Fès. In : 1re édition du Colloque international Entrepreneuriat, Innovation, Gouvernance et Développement territorial. Ouvrage collectif publié par la FP Taza. Consultable sur : https://hal.archives-ouvertes.fr/hal-02334913v1