We have received multiple reports of parents not receiving messages sent by teachers from Campus Portal. Usually this is because the parent did not check all of the boxes for contact preferences when enrolling their student(s). Parents must click the checkbox labeled teacher or emails from the teacher will not be received. It is possible that a parent will receive general messages from the building or principal, but not from the teacher, depending on what they have selected in their contact preferences. Here is a help guide to assist in this process:
IC Parent Portal - Change Contact Preferences 9-20.pdf