Help Desk Tickets

Submitting a Hardware or IT Help Desk Ticket

Help Desk 2016 - Returning Staff.pdf

Help Desk 2016 - New Staff.pdf

Submitting a Help Desk Ticket

Technology Department Wiki

The Technology Department has created a wiki page with additional helpful resources.

http://wiki.usd437.net

Report Problems with Digital Curriculum Resources

If you are experiencing problems with digital curriculum resources, including online textbooks, assessment platforms, and other digital instructional supports supported by the district, please fill out the form on the left. Simply click "Fill Out Form" to get started.

Lines of Support

Teachers

Teachers are responsible for submitting help desk tickets to resolve technology hardware problems. Refer to the menu above to access help resources for submitting help desk tickets.

Instructional Specialist for Technology

The Instructional Specialist for Technology trains new-to-district teachers how to submit help desk tickets. New-to-district teachers may contact Ext. 4940 for additional assistance.

Existing teachers should seek support from the Technology Department.

Technology Department

Contact the Technology Department for assistance in submitting help desk tickets by calling Ext. 4020.

Report abuse