Frequently Asked Questions
Frequently Asked Questions
WHAT ARE YOUR PAYMENT OPTIONS?
At the moment, our Charger Store can only accept cash and check payments. We are currently working on setting up online and card payment options.
WHERE DO WE PICK UP OUR ITEMS?
You are able to pick up your items at Jefferson County North High School, Jefferson County North Elementary Middle School, or at any home extracurricular event. We are now able to ship your items via mail.
WHAT IS YOUR RETURN POLICY?
As our Charger Store merchandise is custom made, we cannot offer refunds for our products. Our store will also not accept any returned merchandise.
IS THERE A SHIPPING FEE?
Yes, if you choose to have your merchandise shipped to you, there will be an addtioional $5 shipping fee added to your total at checkout.