Get Device & Software Specific Help Here

When tech issues arise, please follow the steps in order:

1. See if your child can help. We have used these tools at school, so they may know how to troubleshoot.

2. Google and Siri can be your friend. Google your question on "how to..."

3. "Raise your hand in class"-meaning, follow normal classroom procedures for getting help. Contact your child's teacher and ask for help.

4. If none of the above will solve your tech issue, your classroom teacher will turn in a help ticket to our IT staff. They will be in contact with you. Give the classroom teacher the following information:

*Your name and phone number

*The specific issue