Support Information

Support Information for Pawfecto

Contact Information

Email: ray.ruijun.wang@gmail.com  

App Version

Current Version: 1.0

Supported Devices

- iPhone running iOS 15.6 or later

- Optimized for iPhone in portrait orientation

Features

Camera

- Take photos with your device's camera

- Switch between front and rear cameras with a double tap

- Adjust focus by tapping on the screen

- Control exposure with manual adjustments

- Zoom in/out with pinch gestures

Photo Saving

- All photos are automatically saved to your device's photo library

- Photos are organized in a dedicated "Pawfecto" album

Sound Integration

- Play sounds while taking photos

Permissions

Pawfecto requires the following permissions to function properly:

- Camera: Required to take photos

- Photo Library: Required to save photos to your device

You can manage these permissions at any time through your device's Settings app.

Troubleshooting

Camera Issues

- Ensure camera permissions are granted in your device settings

- Restart the app if the camera preview is not displaying

- If the camera is unresponsive, try restarting your device

Photo Saving Issues

- Verify photo library permissions are granted in your device settings

- Check that you have sufficient storage space on your device

- If photos aren't appearing in your library, try restarting your device

Sound Issues

- Ensure your device is not in silent mode

- Restart the app if sounds are not playing correctly

Feedback and Bug Reports

We value your feedback! If you encounter any issues or have suggestions for improving Pawfecto, please contact us at ray.ruijun.wang@gmail.com with the following information:

- Your device model

- iOS version

- Description of the issue

- Steps to reproduce the problem

- Screenshots (if applicable)

Privacy

Pawfecto respects your privacy. We do not collect, store, or transmit any of your personal data or content. All photos and sounds remain on your device. For more information, please refer to our Privacy Policy.