Welcome Families

  • Below you will find answers to Frequently Asked Questions

  • Click on the tabs on the top of the site to find

    • District Updates

    • Help with Resources

    • Advice on keeping student healthy and happy

  • You can access all the information on this site in Spanish by clicking the tabs on the top of the site!
    Puede acceder a toda la información de este sitio en español haciendo clic en las pestañas en la parte superior del sitio


  1. My student cannot log on to their Google Account.

  • Try adding @upland.k12.ca.us to their log-in credentials

  • If that does not work, please have the student contact students teacher.

  1. My student cannot access:

  • Clever- Use their school assigned email address.

  • Google Classroom-Use their school assigned email address.

  • StudySync-Use their school assigned email address.

  1. My student cannot remember their password to the Google Account.

  • Please have the student contact one of their classroom teachers. Teachers will contact Technology Leads to reset password.

  1. How much time should I expect my student to be online?

  • This will vary by grade. Please contact your student's teacher(s).

  1. What if I'm having connectivity issues?

  • Please contact Charter. Charter is offering all households with K-12 students free wifi access for 60 days. You can call 1-844-488-8395.

  • If you are unable to receive free wifi access through Charter please contact the district.

  1. Where can my student access breakfast and lunch?

  • All Upland USD students can pick up a grab and go breakfast and lunch for the week on Mondays 9-10am. We are using a drive thru style system so that families do not need to get out of the car.

  1. Who should I contact if my student needs social emotional support?

  • Please contact your site administration and they will get in contact with appropriate resources.


For all questions please email:

Para todas las preguntas por favor envíe un correo electrónico

Please include your full name and your students name, grade and school.

  • The Ask Upland email will be shared with multiple administrators at Upland Unified School District so that we can quickly assist you.

  • Please do not share detailed personal information or data.

  • We can get more details when you are contacted by the appropriate administrator.

  • El correo electrónico de Ask Upland se compartirá con varios administradores del Distrito Escolar Unificado de Upland para que podamos ayudarlo rápidamente.

  • No comparta información o datos personales detallados.

  • Podemos obtener más detalles cuando el administrador apropiado se comunique con usted.