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Sritharan, V.(2011). Personal Characteristics and Patient satisfaction: A Special Reference to Selected Private Hospitals in Jaffna District, Sri Lanka. international conference on “LEADING BEYOND THE HORIZON: ENGAGING FUTURE” Organized by Department of Business Administration Annamalai University Annamalai Nagar, Tamil Nadu, India - 608 002.

Sritharan, V.& Velnambi, T. (2011). Proceedings of 8th International Conference on Business Management - 2011, University of Sri Jayewardenepura (8th ICBM - 2011).