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Find Your Shared Mailbox in Google
Find Your Shared Mailbox in Google
Based on the form response we received, your shared mailbox was transitioned as either a collaborative inbox in Google Groups, delegated inbox in Gmail, secondary/shared Google Calendar, and/or calendar resource.
Search for your shared mailbox email address to find your Google Workspace solution.
If you believe you need a different shared mailbox solution, contact your IT Help Desk.
Using your new Google solution
Using your new Google solution
Collaborative Inbox in Google Groups
Collaborative Inbox in Google Groups
Google Groups makes it easy for groups of people—such as project teams or departments —to communicate and collaborate. You can send an email to everyone in a group with one address, invite a group to an event, or share documents with a group. Please note that while Groups have functionality to tag/assign/categorize emails going forward and emails in your legacy mailbox will migrate, historical folder structures will not be replicated in the Group. To learn more about how to use Google Groups, please see use the below resources:
Delegated Inbox in Gmail
Delegated Inbox in Gmail
Delegated accounts in Gmail are one of the Google Workspace options for team mailboxes. They allow up to 1,000 members with 40 members of a team to access the mailbox at the same time. To learn more about how to use delegated accounts, please see use the below resources:
Secondary/Shared Google Calendar
Secondary/Shared Google Calendar
A secondary or shared calendar is a calendar owned by an individual associate that is separate from their individual calendar. These can be used for team calendars, PTO calendars, project calendars, and more.
If your shared mailbox is marked as a secondary calendar in the table above, it will need to be recreated in Google by the owner of that calendar. Please work with your teammates to decide who will recreate the calendar, and follow to the instructions in the guide below to create the calendar and import your events:
Calendar Resource
Calendar Resource
The most common example of a calendar resource is a meeting room. Other examples might include projectors, company fleet cars, guest offices, recreation equipment, or any other resource people might schedule a time to use. To learn more about how to use calendar resources, please see use the below resources:
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