Opener: 5 minutes
Advice Column: What's one helpful tip you've learned while serving in your role?
Professional Development & Show N' Tell: 30 - 50 minutes
"Building Admin Systems to Save Your Sanity (and Level Up Your SI Program)" PPT
Show N' Tell Questions:
What are the pain points in our systems/processes? (ex. too many emails to accomplish simple tasks, Navigate - IYKYK)
Where are things getting “stuck” or bottlenecked?
What barriers exist to facilitators/leaders being able to do what they need to when they need (want) to do it? What about program supervisors?
Process Review
What can be eliminated?
What can be automated?
What can be delegated?
Closer: 5-8 minutes
ICSI Updates:
SI Supervisor Summer Webinar Series: https://tr.ee/ACX_s30R4_
PD Sign-Up: July PD presentation sign-up
Chat-Storm: What is one key takeaway from today's professional development? Is there a system you can currently work on improving as a summer project?
From Andy O'Neill to Everyone: Identify bottlenecks and ways to streamline processes. I want to think about that specifically for hiring and scheduling processes
From Christine Huang to Everyone: Review the documented processes to make sure it is reflecting the current practice to keep it up to date.
From Stephanie Huntington to Everyone: there is no step too small to get started on making change to improve systems and processes!
From AJ Young to Everyone: a better system for scheduling meetings!
From Kyla Chapman-Neal to Everyone: Reassessing our current processes and utilizing a tool that combines things into ONE place (versus 6).
From Sarah Amos to Everyone: Would love to work on improvements for our application and hiring management! I was very interested in AJ's tips for documenting processes
From Jeff Mayo to Everyone: Eliminate and automate. We are doing an experience map for when a student decides to reach out to get a tutor/attend SI all the way through end of semester feedback.