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The Captain’s Quarters is a full service salon offering services of hairstyling for men and women, with an emphasis on cranial prosthesis (hair pieces). Susan also offers facials, makeup, and nail services. It was founded on August 5, 1977 in Columbia, Mo, by Susan Haines and her husband Ray.
Our Mission
Make people happy by looking good and feeling better
Brand History
A 50-year voyage of beauty, resilience, and restored identities.
Susan has operated the salon for nearly 50 years, since August 5, 1977. Susan and her husband Ray, inspired by his Navy service, named the salon The Captain’s Quarters, blending his naval dreams with their new business venture.
After witnessing her sister struggle with a loss of identity due to hair loss from cancer treatment, she shifted her focus to wig-styling and made a heartfelt promise to help as many people as she could to feel better again.
A wig not only helps cancer patients regain their confidence, making them look good and feel better, but also brings comfort and familiarity to those around them.
Today, Susan devotes much of her time to serving as a local, state, and national trainer for other stylists, teaching them how to work with cancer patients. Her goal is to equip stylists with the confidence and skills needed not only to care for these clients but also to ensure that each cancer patient leaves feeling seen, supported, and beautiful.
With a deep desire to help as many people as possible, her greatest wish as a business owner is to have her business for 50 years.
-- Community Involvement --
Susan is a volunteer in Look Good Feel Better, which is the only national cancer support program of its kind dedicated to restoring the confidence and self-esteem of people during cancer treatment.
She also dedicated her spare time to serving as a trainer for other stylists, teaching them how to work with cancer patients.
The Captains Quarters Hairstyling Salon sponsored three prizes with first place receiving a certificate for One Year of Free Haircuts. Second place won Six Months of Free Haircuts and third place received One Free Haircut. Susan also had provided 10 red wigs for those who want to be a "Ginger for a Day." ---from KRCG
Susan serves as the National Executive Director for the United States Exercise Tiger Foundation which honors veterans and the military. She provides several supportive events during the year such as Life Jackets for Vets and Pets, Blankets for Vets and Pets, Valentines for Veterans, and remembrance tributes.
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