Research Interests

Substantive

• Impact of Organizational Decision-making on Operational Performance: People-centric Operations, Sustainable Operations

• Implications of Robotics: Robotic Chefs, Robotic-assisted Surgery

Methodological

• Causal Inference, Large Language Model, Natural Language Processing, Machine Learning

Working Papers

1. Measuring Leaders’ Operational Experience and Its Impact on Firm Operational Performance

with Damian Beil and Andrew Wu

Reject and Resubmit at Manufacturing & Service Operations Management

2. Doing Well through ESG? Passing ‘Green’ Shareholder Proposals Can Improve Firm Operations

with Damian Beil and Andrew Wu

Paper available upon request

Work in Progress

3. Food Without Feelings? Unpacking Consumer Bias Against Robotic Kitchens

with Hyungwoo Leo Ryu (CEO, Hanwha Foodtech Global Inc.)

4. Spare the rod for the CEO, but not for the COO

with Hyun-soo Ahn and Jen Choi

5. The Role of Analyst Focus on Operational Information in Forecast Accuracy

with Damian Beil and Andrew Wu