Registrar (Registration)
Registration Processes
Enrollment & Graduation
Undergraduate Student Forms
Bursar (Billing)
Tuition & Fees
Payment Information
Account Management
Plans & Processing
Financial Aid
FA Information
FAFSA
FSA Portals
Financial Aid Life Cycle
Navigating COD
Additional Resources
Directories
Trainings
Audio Escalation Interview & Scenario Share
Use the navigation icons on the Home page, the Home menu at the top, or the buttons at the bottom of each page to access any section of the Resource Hub. You can quickly move between the Overview & Navigation, Registrar’s, Bursar’s, Financial Aid, and Additional Resources pages at any time. Each section is designed to help you easily find the information, job aids, and tools you need.
This Resource Hub is your centralized guide for navigating the key processes, policies, and tools that support UMass Boston students. Here, you’ll find clear, organized information about the Registrar’s, Bursar’s, and Financial Aid offices—along with quick-access job aids, step-by-step workflows, and scenario-based guidance to help you confidently answer student questions.
Whether you’re verifying enrollment, reviewing billing details, explaining financial aid requirements, or connecting students with campus partners, this Hub is designed to streamline your work and strengthen your expertise. Explore each section to find the resources you need to provide accurate, consistent, and student-centered support across all service areas.
Make sure to also use the interactive directory titled "Which Office Handles This?" to assist you in guiding students to the right office or resource. You can also use it to identify which section of the website to visit when you’re looking for information related to a specific question.
Activate each icon to learn which student support services and resources are covered in that section.