ABOUT US
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Strategic Information and Software Systems (SISS) research lab focuses on the design, development, implementation, and management of information systems and software in a way that supports and enhances organizational strategies. Our research involves understanding how technology can align with business goals to improve efficiency, decision-making, and competitive advantage in various industries and business domains. The covered domains include healthcare, the environment, government agencies, and educational institutions.
SISS gathers experts in information systems development and management, information systems in healthcare, software requirement engineering, software testing, software management, business intelligence and knowledge management from the Research Center for Software Technology and Management (SOFTAM), Fakulti Teknologi dan Sains Maklumat (FTSM), Universiti Kebangsaan Malaysia. Currently, the lab consists of 10 research fellows as members.
Sub-expertise:
Information Systems Development
Information Systems Management
Information Systems in Healthcare
Software Requirements Engineering
Software Testing
Software Management
Business Intelligence
Knowledge Management
Through the expertise in SISS and more than 30 postgraduate students, SISS is actively carrying out research projects in the key areas .
Information Systems Strategy:
Aligning IT infrastructure and systems with business goals.
Ensuring technology investments deliver value and support organizational strategy.
Managing data and information as strategic assets.
Sofware Systems Development:
Designing and developing software applications that meet business needs.
Using methodologies like Agile, DevOps, and Lean to deliver high-quality software.
Incorporating best practices in software engineering, such as modularity, scalability, and security.
Enterprise Architecture:
Defining the structure and operation of an organization’s IT systems and processes.
Ensuring consistency and integration across different IT systems.
Facilitating adaptability to change in business and technology landscapes.
Data Management and Analytics:
Collecting, storing, and analyzing data to provide actionable insights.
Implementing data governance and quality management practices.
Leveraging data analytics and business intelligence tools.
Technology Management and Governance:
Overseeing IT resources, including hardware, software, and personnel.
Establishing policies and procedures to ensure IT aligns with business objectives.
Managing risks associated with IT systems and cybersecurity.
Digital Transformation:
Implementing digital technologies to change business processes and models fundamentally.
Leveraging technologies like cloud computing, AI, IoT, and blockchain to innovate and improve operations.
Project and Change Management:
Managing projects to implement new systems or upgrade existing ones.
Navigating organizational change and ensuring user adoption of new technologies.
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