Scholars who join our Slack Community have a higher chance of course completion!
Knowing 'Where' to go for help and 'How' to ask the right question is just as important as reaching out!
Go to Slack! Our Slack workspace for the HTTPS Scholarship Program is your one-stop shop for asking questions and getting help.
▶️ Technical questions: Check your tech-help channel (#04_tech_help) to find and receive support from your peers who are learning the same program material as you!
▶️ General Scholarship program questions: Bring your administrative questions to our live AMA (Ask Me Anything) sessions that take place in the #02_ama_sessions Slack Channel. Check our Google site calendar to find out when an AMA session happens next!
New to Slack? Check out our "cheat sheet" here.
The key to getting the right answer is asking the right question. Being able to ask a thoughtful question is a great skill to have and will save you time!
➡️ Step 1: Describe the problem
Take the time to clearly explain what the problem is. Provide as much information as you can so that the responder knows exactly what you are struggling with. Share with them the lesson that you are on, what concept or quiz you are struggling with and where you think the problem might be. Spend time thinking through what information would be helpful for them so that they can help you best!
➡️ Step 2: Mention what you have already done
An important thing to include when asking for help on a lesson, quiz or project are the steps you have already taken to find a solution. What have you already tried to solve the problem? List the steps you’ve taken to solve the problem and why they didn’t work. This ensures that the person responding to your question does not suggest a solution you have already tried.
➡️ Step 3: Review your question
Proofreading your question shows that you value the responder’s time and have put thought into the question you are asking. It’s important for the responder to know that you have taken a moment to think through your question and that you want to make their job as easy as possible!