Learn more about our program and the Student Curriculum!

Complete all 10 steps and earn your GetVirtual certification in Web Development, E-Commerce, Digital Marketing and Project Management. You are also invited to see the GetVirtual Coursera  course or take it for free.

Once you complete the Program Overview presentation and Skills Assessment, you will learn the:

• GetVirtual Methodology and Process

• Student Tools

• Client Tools (focus Web Development, E-Commerce or Digital Marketing

• Then you'll signup to Shadow existing projects and when you're ready to go, you'll begin working on your own projects helping small businesses extend online. 

• Finally, once you've completed your first project, we'll send you your GetVirtual Certification in the area of your focus. 

• We think GetVirtual provides the best Entrepreneurial Internship Program, we'd love here your thoughts.

Getting college credit is important and we want to help you achieve that desired goal. Most Colleges have Independent/Field Study programs where students can get credit. GetVirtual can supply documentation to help you apply and secure college credit. Let us know how we can help

Students will have the opportunity to identify their strengths and define their roles within the Get Virtual process by completing the Clifton Strengths assessment. This assessment will evaluate the four domains of leadership strengths, equipping students with the insights needed to effectively collaborate with their business partners. 

To learn about your strengths take this Student Assessment.

Usually, businesses do customer discovery in order to validate and invalidate their business model.

When you're interviewing a client, you will be finding out about their business model. This videos will give you tips on how to interview your client efficiently

A client signs up to receive support using the GetVirtual Website.

An Intake Interviewer is assigned to intake the during a Project Progress Update meeting. The Intake Interviewer contacts the client using the Intake Interview Email Template and CC your instructor and info@getvirtual.org

A student conducts an intake interview using these steps and the template provided:

1. Students make a copy of the Intake Interview Script. 

2. Students fill out as much of the script as possible prior to the interview. 

3. Students do not share the script with clients. During the interview, students ask if it's possible to record the interview if it is held over Zoom. 

4. Students use the template to ask critical questions and simultaneously type the answers in the space below each question. 

5. After the interview is complete, students add a sub-folder to the Business Folder with the name of their business. They add the filled out Intake Interview Script with the title: [Insert Business Name] Intake Interview to the sub-folder for that specific business.

6. The student shares insights on the project's scope at the Project Progress Update to see if GetVirtual can take on the project.

A decision is made during the Project Progress Update to accept, waitlist, or decline the client based on the project scope and resources available. 

Using the Project Status Email Template provided, the Intake Interviewer either coordinates the transition of the point-person role to the new project manager designated, waitlists the client, or declines the client's project scope.

If the Project Manager designated to a project needs more information to clarify the project's scope, they can use the Diagnostic Interview Script. The goal of a Diagnostic Interview is to narrow down the project scope enough to develop an accurate Project Proposal for the client.

The Diagnostic Interview helps GetVirtual obtain a comprehensive understanding of the way our small business clientele operates. While not necessary for simply developing a new website or online store, it should be used for any project beyond that scope (ex. marketing, business strategy, etc.). 

In the example video, project manager, Nikky Cherukuthota, leads the diagnostic interview with her team in order to further find out the details of Wendy Ballen's art business. As you will see, the interviews can get very personal, and it is important to stay professional and respectful while interacting with  a client, especially when the topic becomes serious.

After the scope of the project is finalized, the Project Manager develops a Project Proposal using the Project Proposal Template. They specify the project's tasks, create a timeline for said tasks, and discuss the proposal with the client during a Kick-Off meeting.

After the Project Manager has created a Project Proposal, they schedule a Kick-Off meeting with the client. During the Kick-Off meeting, the Project Manager discusses and confirms the entire proposal with the client. If any changes need to be made, the Project Manager sends the client a revised proposal for approval after the meeting. The Project Manager ensures that there is a launch date scheduled into the Project Proposal, and confirms it with the client.

After the client has approved of the Project Proposal, the Project Manager is ready to execute the tasks in the proposal according to the timeline. The Project Manager enters the project's launch date on the GetVirtual Client Sheet.

The Project Manager communicates with the rest of the GetVirtual network through the official GetVirtual Slack workspace if they require any Team Members. The Project Manager and Team Members complete the Project Proposal Tasks according to the Timeline (Point V in the Project Proposal Template).  For any questions or concerns, the Project Manager and Team Members can contact the relevant teams via Slack or email for support:

1. Contact the Project Oversight Team Yuliya Monastyrska and Ananya Misra (ymonasty@ucsc.edu and anmisra@ucsc.edu) for support with the project scope, internal team conflicts, timeline changes, launch date extensions, or clients.

2. Contact the Study/Volunteer Team Nikky Cherukuthota and Anagha Vijay (ncheruku@ucsc.edu and avijay1@ucsc.edu)  for support with bandwidth limitations, Curriculum resources for training, or the Project Process.

Once all the tasks have been executed for the project, the Project Manager updates the Project Proposal to represent completion of the timeline and schedules a Launch meeting with the client. At the launch meeting, the Project Manager provides the client with the updated Project Proposal and any final materials necessary for the project to be considered complete. The Project Manager closes out the project with the client and confirms that they have launched at the meeting.

The Project Manager follows up with the client after the launch meeting with a close-out email, in which they thank the client for their time and ask the client to provide a testimonial if they are interested. The Project Manager updates the team on the launch during the next Project Progress Update. The team changes the project status, and the project is completed.

After the launch of the project, it is crucial that we follow up with the client and ask for a testimonial for the work we completed for them. The testimonial is a useful tool in promoting our high quality works and also gaining feedback. Make sure to ask the client if they would like you to write the testimonial for them and they can edit it. Small business owners are busy, so providing them with a ready testimonial will make both their and your life easier.

We also send a survey to assess how well the project was managed. GetVirtual provides high quality work, and the surveys allow the clients to provide us with positive and negative feedback. In the scenarios that the client was not satisfied with the work, the GetVirtual Instructor at UCSC Yuliya Monastyrska (ymonasty@ucsc.edu will talk to the project manager and the client to understand the scope of the dissatisfaction and work together to fix the issue and proide the client with a better experience.

Managing projects is a high responsibility job. A project manager is the head of the team and a point person between GetVirtual and the client. They are responsible for reaching out to the client, having high standards for clear communication, writing the project proposal, delegating tasks among the team members, keeping up with the timeline of the project proposal, solving any conflicts, and launching the project.

Project managers have to be proficient at communicating, leading a team, delegating tasks, solving problems fast and efficiently, time management, and keeping calm. Project managers' main role is making sure that all of the tasks from the project proposal are done on time and that the client is updated throughout the progress of the project. Note that the project manager may delegate all tasks to the team members and spend most of their time checking in with the team members and communicating with the client and the GetVirtual Project Oversight Directors Yuliya Monastyrska and Ananya Misra (ymonasty@ucsc.edu and anmisra@ucsc.edu).

The video provides a thorough introduction to the project manager role and will provide some useful tips for when you begin managing projects. Not everyone has to become a project manager, but we strongly encourage our students to go through the program with the goal of eventually managing projects, as you will pick up many useful skills that will come in hand throughout your entire career, no matter what field you end up working in.

This project focused on the development of a website using Wix.

This project focused on the setting up and use of Google Ads and Google Analytics to enhance the performance of the client's website.

This project focused more on the enhancement of the business's Social Media platforms.

Project Manager Neharika is leading the team meeting with the client Linda, the owner of Watershed Arts Studio.

Access the Intake Interview Notes here.

Access the Diagnostic Interview here.

Access the Project Proposal here.

Meeting context:

• The intake interview has been completed, the diagnostic interview has been completed, Watershed Art Studios has been accepted as an active project, the Project Manager (Neharika) and team members have been chosen, the Project Proposal has been written and Linda has had the chance to review it.

• Neharika is finding out more about what Linda would want to promote and how she what is her idea of the business's brand and identity. This will help with the social media marketing strategy.

We use Google Drive to manage our internal team templates, businesses, and more. Join the GetVirtual Shared Drive to get access to our materials and be a part of our program.

We use Google Sheets to manage our projects. Get access to our GetVirtual Client Sheet to get started with our program.

Use the tabs at the bottom for categorization.

Discord is a dynamic tool we use to communicate with our network of students across universities. Join our GetVirtual Discord workspace to begin shadowing and taking on projects.

Project Managers and Team Members collaborate using Trello boards. Here are the basics of Trello! Create a Trello board for your project and begin managing it through there.

Zoom is an amazing tool used for meetings. Zoom meetings are set up both for clients and for internal communication. Here are the basics of Zoom! We will see you soon via one of these meetings. 

Use the How to Build a Website to learn how to customize a Wix template for a client:

1. Review the "How to Build a Website" section.

2. Review the various SquareSpace templates.

3. Review the SquareSpace Tutorial video provided if you would like more support.

4. Check in with the Study/Volunteer team Nikky Cherukuthota and Anagha Vijay (ncheruku@ucsc.edu and avijay1@ucsc.edu) after reviewing the sections.

You will sometimes have to install a third party plug into a client's website. There could be many different types of plug ins that the web-development platform does not provide:

1. An appointment scheduler. An example is linked on the left hand side of this section.

2. An Instagram or Pinterest feed embedder.

3. Check in with the Study/Volunteer team Nikky Cherukuthota and Anagha Vijay (ncheruku@ucsc.edu and avijay1@ucsc.edu)  after reviewing the sections.

Shopify is a great website builder for businesses selling products online. You will learn how to set up the e-commerce website, upload inventory, put in prices, set up a point of sale system and everything else needed for an E-Commerce

1. Go through the Getting Started with Shopify course.

2. Check in with the Study/Volunteer team Nikky Cherukuthota and Anagha Vijay (ncheruku@ucsc.edu and avijay1@ucsc.edu)  after reviewing the section.

A client might want to partner and start selling their products on Amazon.

1. Watch the How to Sell on Amazon FBA video.

2. Review the How to Start Selling on Amazon guide.

3. Check in with the Study/Volunteer team Nikky Cherukuthota and Anagha Vijay (ncheruku@ucsc.edu and avijay1@ucsc.edu)  after reviewing the section.

Use the tutorial provided to learn how to set up an Intagram Business Page:

1. Review the whole overview on Creating an Instagram Business Page.

2. Review the step-by-step guide to Set Up an Instagram Business Account.

3. Review all of the information to Shop on Instagram.

4. Contact the Study/Volunteer team Nikky Cherukuthota and Anagha Vijay (ncheruku@ucsc.edu and avijay1@ucsc.edu) when you are done.

Use the tutorial provided to learn how to set up a Facebook Business Page:

1. Review the whole overview on Exploring Facebook Business Pages.

2. Review the step-by-step guide to Set Up a Facebook Business Page.

3. Review all of the information on Best Practices for Your First Post.

4. Review all of the information in Ideas for Facebook Business Page Posts.

5. Contact the Study/Volunteer team Nikky Cherukuthota and Anagha Vijay (ncheruku@ucsc.edu and avijay1@ucsc.edu) when you are done.

Use the tutorial provided to learn how to connect Instagram and Facebook to post simultaneously:

1. Review the How Do I Link or Unlink my Instagram Account to my Facebook Profile question answer.

2. Review how to Share Posts from Instagram to a Facebook Page.

3. Review the Connecting Facebook and Instagram Tutorial video if you would like more information.

4. Contact the Study/Volunteer team Nikky Cherukuthota and Anagha Vijay (ncheruku@ucsc.edu and avijay1@ucsc.edu) when you are done.

Learn the basics of Search Engine Optimization:

1. Watch the SEO for Beginners video.

2. Review the SEO Basics article.

3. Contact the Study/Volunteer team Nikky Cherukuthota and Anagha Vijay (ncheruku@ucsc.edu and avijay1@ucsc.edu)  when you are done.

Spencer and Stryker will take you through the basics of SEO on Wix.

• Spencer: "SEO is basically making sure the client's business comes up early in search results on something like Google or Bing or any other search engine."

• Stryker: "The heart of SEO is trying to predict what the giant Google algorithm is going to do. And that algorithm's primary service is to connect search intent with proper content. And you can use that to your advantage by thinking about what customers will be searching for, and including those keywords throughout your website."

Introduction to SEO

Every second, over 70 thousand people around the world search for something on Google. That’s billions of searches every single day. And no matter what type of business you have, if you want your site to show up on search engines, SEO should be an integral part of your business and marketing strategy.

For more infomation go here: https://www.wix.com/seo/learn/resource/intro-to-seo

Learn the basics of Search Engine Optimization:

1. Watch the Search Engine Marketing video.

2. Review the SEM Basics article.

3. Contact the Study/Volunteer team Nikky Cherukuthota and Anagha Vijay (ncheruku@ucsc.edu and avijay1@ucsc.edu)  when you are done.

Learn the basics of Search Engine Optimization:

1. Watch the Google Analytics video.

2. Review the Beginner's Guide to Google Analytics article.

3. Contact the Study/Volunteer team Nikky Cherukuthota and Anagha Vijay (ncheruku@ucsc.edu and avijay1@ucsc.edu)  when you are done.

Learn the basics of Search Engine Optimization:

1. Watch the MailChimp Tutorial video.

2. Review the Sample Newsletter for Potential Subscribers article.

3. Contact the Study/Volunteer team  when you are done.