Do you have a question or need support? Our team is here for you!
⭐ Keep spaces & interactions psychologically safe for all users ⭐ Maintain clear and kind communication and practice active listening ⭐ Resources & training are consistent and hosted in one place ⭐ Wellness is woven in to help prevent burnout ⭐ Complete iterative improvements that are visible and celebrated.
This framework will help us to ensure that the launch is not just technical: it’s humane, supportive, and energizing.
Login to Slate: https://gradapply.ualberta.ca/manage/
Login to the training environment: https://uab-2.test.technolutions.net/manage/
Check out the resources in Canvas
View the calendar below to join us for a live support session
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✍️ Submit a request for access: https://universityofalberta.freshservice.com/support/catalog/items/434
✍️ Submit a request to our team: https://universityofalberta.freshservice.com/support/catalog/items/433
Calendar of Training and Support Events
Click on the event you wish to attend and select 'More details' to add the event to your own calendar.
Live Support Sessions
A Pulse Check is a short, focused meeting to monitor both the student and staff experience. It provides a daily feedback loop during early adoption, ensuring that student needs and staff capacity are supported. See the calendar above for meeting times, and click here for the Google meet link.
Morning and Afternoon Standups are intended for Change Champions, graduate program administrators, and GPS Admissions Specialists. Attendees can share priorities and progress; surface any blockers, risks, or urgent support needs; reinforce connections across units, and ensure consistent communication. See the calendar above for meeting times, and click here for the Google meet link.
Academic Unit / Faculty Office Hours are dedicated drop-in sessions to support academic unit administrators, change champions, supervisors, and reviewers as they engage with Slate and the admissions process. See the calendar above for meeting times, and click here for the Google meet link.