While completing this project with my fellow teammates I learned a few things about creating a value for a business and its customers. With this whole semester, learning about the in's and out's of the workplace and how it can effect the customer was different for me because I really didn't think it took so much to manage and maintain a business. So, with the term paper I learned that Starbucks has a successful business and knows how to motivate their partners(employees) to continue to work for them and to take pride in what they do to keep their customers coming back for more. I also learned in this class that I feel is a key element to working for any company(business) is motivation because without it you will not be successful and you won't produce any good work that you can be proud. The motivation that I have to get up in the morning, to go to class, eat, do homework, etc is my family. Because they pay for me to get an education so I can make something of myself and that is how the work place is. No matter what stage in life you are or what position you have at work one thing stays the same motivation is a key to success.