Privacy Policy

Last updated: 01 July 2026

Tutor House (Pvt) Ltd built the Tutor House app as an educational class management app for students, tutors, staff, and administrators.

This Privacy Policy explains how we collect, use, store, and protect information when you use the Tutor House Android app.

1. Information We Collect

We may collect the following information through the app:

- Student, parent, tutor, staff, and administrator names

- Login ID and role information

- Phone numbers used for class notifications and SMS reminders

- Class details, attendance details, timetable details, cancellation details, and fee follow-up information

- Messages or SMS status related to class updates

- Basic technical information needed for the app to work, such as device/browser information, IP address, and app usage logs

2. How We Use Information

We use the information only for Tutor House educational and administrative purposes, including:

- Student, tutor, and admin login

- Showing class links, timetables, attendance, and class updates

- Sending SMS notifications or reminders

- Managing class cancellations and student communication

- Improving app performance and fixing technical issues

- Maintaining records for Tutor House operations

3. Data Sharing

We do not sell personal information.

We may use trusted third-party services to operate the app, including:

- Google Apps Script, Google Sheets, and Google Drive for backend data storage and app functions

- SMSLenz or SMS service providers for sending SMS notifications

Information is shared only when needed to provide Tutor House services.

4. Data Storage and Security

Data is stored using Google services and Tutor House internal systems. We take reasonable steps to protect information from unauthorized access, misuse, or loss.

Only authorized Tutor House staff can access administrative data.

5. Children’s Privacy

Tutor House provides educational services to school students. Student information may be provided by parents, guardians, or Tutor House staff for class management purposes.

We do not knowingly collect unnecessary personal information from children. Parents or guardians may contact us to request correction or removal of student information.

6. Data Retention

We keep information only as long as needed for educational, administrative, legal, or business record purposes.

7. User Rights

Users, parents, or guardians may contact Tutor House to:

- Request access to their information

- Correct inaccurate information

- Request deletion of unnecessary information

- Ask privacy-related questions

8. Data Deletion Request

Users may request deletion of their Tutor House account data by contacting us at info@tutorhouseedu.com.

Please include your login ID and role (Student, Tutor, Staff, or Admin) in the request.

After verification, Tutor House will delete or anonymize the requested personal data within 30 days, unless retention is required for legal, security, or administrative purposes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Tutor House (Pvt) Ltd

Email: info@tutorhouseedu.com

Website: www.tutorhouseonline.com

Phone: 0740495708 / 0770706016 / 0777506913