TTL Provider On-boarding Portal
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Your step-by-step guide to becoming a qualified TTL Visitation Provider.
Welcome!
Welcome!
We’re excited to guide you through on-boarding. This process ensures safety, compliance, and readiness to serve families as a TTL Visitation Provider.
On-boarding includes four major steps:
Safety + background requirements
Legal business setup
TTL training
Submission of documents
You’ll complete everything at your own pace. Most providers finish within a few days to a few weeks. If after three months from your hire date you have not completed on-boarding we request that you schedule a one on one meeting with admin to determine how to best support your on-boarding efforts, or place you on a delayed start timeline so our focus can remain on those ready to get started. We ask that you attend at least ONE on-boarding meeting, which is hosted weekly on Wednesday's at 5:30 pm EST. You can find the recurring zoom link here in the button below.
PHASE 1 — State Compliance (California PPSV)
PHASE 1 — State Compliance (California PPSV)
The state of California requires all Professional Providers of Supervised Visitation (PPSV) to complete the following items. Follow the steps in order and keep all documents for your records.
California PPSV Requirements (Step-by-Step Guide)
California PPSV Requirements (Step-by-Step Guide)
STEP 1 — Review and Sign the PPSV Policy (ADM-390)
STEP 1 — Review and Sign the PPSV Policy (ADM-390)
Open and download: SDSC Form #ADM-390 – PPSV Policy
This form explains all requirements and terms for PPSV providers.
What to do:
• Read the policy
• Sign the required signature page(s)
• Save the signed PDF
STEP 2 — Complete Required PPSV Application Forms
STEP 2 — Complete Required PPSV Application Forms
California requires three forms, all of which must be signed and submitted:
1. SDSC Form #ADM-391 — Declaration & Request for Inclusion
1. SDSC Form #ADM-391 — Declaration & Request for Inclusion
• Fill out the form completely
• Sign it
• Save as PDF
2. SDSC Form #ADM-390 — PPSV Policy Agreement
2. SDSC Form #ADM-390 — PPSV Policy Agreement
• Same document from Step 1
• Complete signature page(s)
• Save as PDF
3. Judicial Council Form FL-324(P) — Declaration of Supervised Visitation Provider
3. Judicial Council Form FL-324(P) — Declaration of Supervised Visitation Provider
• Complete all provider information
• Sign the form
• Save as PDF
STEP 3 — Complete 24-Hour PPSV Training Requirement
STEP 3 — Complete 24-Hour PPSV Training Requirement
California mandates 24 hours of provider training.
What to do:
• Complete your 24-hour training package
• Download your training certificates
• Save the certificates as PDFs
(You may combine them into one file, but not required.)
STEP 4 — Complete TrustLine Registration (Background Check Requirement)
STEP 4 — Complete TrustLine Registration (Background Check Requirement)
PPSV providers must comply with state background check standards through TrustLine.
What to do:
• Complete the TrustLine background check
• Save your LiveScan receipt or TrustLine confirmation
• Save your clearance documentation once issued
This must be submitted as part of your PPSV packet.
STEP 5 — Submit ALL Required Items to the Court
STEP 5 — Submit ALL Required Items to the Court
Email all completed forms + training proof + TrustLine proof together.
Send to:
📩 PPSVCoordinator@sdcourt.ca.gov
Attach:
✔ Signed PPSV Policy (ADM-390)
✔ Declaration & Request for Inclusion (ADM-391)
✔ Declaration of SV Provider (FL-324(P))
✔ Proof of 24 hours training
✔ TrustLine registration documentation
✔ Any other required certificates
Recommended Subject Line:
PPSV Application – [Your Full Name] – Professional Provider
Recommended Email Body:
Hello,
I am submitting the required documents to be added to the Professional Providers of Supervised Visitation (PPSV) List. All completed forms and documentation are attached.
Thank you.
STEP 6 — Await Court Approval
STEP 6 — Await Court Approval
The PPSV Coordinator will respond by email to confirm:
✔ You have been added to the PPSV list
—or—
✔ Corrections or additional documentation is needed
Processing time is typically 1–2 weeks.
PHASE 2 — TTL Onboarding (Steps 1–8)
Once you complete the California PPSV requirements above, continue with the TTL On-boarding Checklist below. These steps prepare you for scheduling, communication, safety, and administrative readiness as a TTL provider.
STEP 1 — Driver’s Abstract (Transport Eligibility)
STEP 1 — Driver’s Abstract (Transport Eligibility)
Instructions:
• Search: “Full Driver’s Abstract [Your State] DMV/BMV/DOL”
• Use only the official state website (no third-party sites).
• Download your PDF and email it to admin@ttlvisitation.com.
Why this matters:
TTL providers transport children. We must verify your driving record before assigning cases.
STEP 2 — CPR & First Aid Certification
STEP 2 — CPR & First Aid Certification
Accepted Providers:
• National CPR Foundation
• CPR.io
• American Red Cross
Instructions:
• Complete one course that includes certification for adults, children and infants.
• Email PDF certificate to admin@ttlvisitation.com
STEP 3 — LLC Formation
STEP 3 — LLC Formation
Instructions:
Obtained through the Secretary of State (SOS) for your state > Google "Secretary of State your state"
● Your business will be a “single-member LLC”
● Select “no” for the UBI number when asked as you will be assigned the UBI after you obtain your LLC
● Choose your business name – it can be anything that sounds professional, and related to the field you are serving
● You will be your own Registered Agent, Executor, and Governor for your LLC
● Use your own address for the “office” question, unless you have a separate location you’d like to list as your “home base” for your business – most people will not, and you will be billing for miles from your home.
● The “Nature of Business” will be “other”
● After the LLC information is entered and you’ve ensured the accuracy of the
information, you will be prompted to pay to file your LLC.
Congrats! You’re now officially a business owner! 🥳
STEP 4 — EIN (Free from the IRS)
STEP 4 — EIN (Free from the IRS)
Instructions:
• Apply here: IRS EIN Portal
• Choose “Individual / Sole Proprietor”
• Download your EIN confirmation PDF and save for your records. Do not email this to admin as it is a sensitive identification number, just like your SSN.
STEP 5 — Business License
STEP 5 — Business License
Instructions:
• Apply through your state’s Department of Revenue > Google "Department of Revenue your state"
• Upload PDF of your business license
STEP 6 — TTL Training Videos
STEP 6 — TTL Training Videos
Instructions:
• Complete the training form found below by watching/ listening to all videos and completing the multiple choice questions that follow each corresponding video.
• Download completion certificate from Alliance
• Upload certificate to PDFs upload
IMPORTANT NOTE: As of January 1, 2021 all Visitation Specialists in the state of California are required to complete an additional twelve hours of in person/ classroom training. This training can come from many sources, as long as it is in person. Many people have used college transcripts, foster care training certificates etc. to meet these requirements.
STEP 7 — Vehicle & Insurance Verification
STEP 7 — Vehicle & Insurance Verification
Instructions:
• Upload a photo/PDF of your insurance card
• Insurance must show your name
• Enter your vehicle’s make / model / year
STEP 8 — Create Your Business Gmail Account
STEP 8 — Create Your Business Gmail Account
Instructions:
Create a professional Gmail strictly for TTL use
Format example:
firstname.lastname_ttl@gmail.com (madison.woodward@gmail.com)
yourLLCname@gmail.com (TTLVisitation@gmail.com)
firstname_ttl@gmail.com (madison_ttl@gmail.com)
firstnamelastinitial_ttl@gmail.com (madisonw@gmail.com)
Submit this email address in the upload form.
Congratulations — You’re Finished! 🎉
Congratulations — You’re Finished! 🎉
Once your documents are reviewed and approved, we will send:
✔ TTL Subcontractor Agreement
✔ Your official on-boarding completion notice
✔ Marketing materials for your region
✔ Information about upcoming cases
We’re excited to welcome you to the Dream Team!
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