Q&A

We do accept walk ins however, for any service it is best to have an appointment so we can make sure we have the time available just for you. Every individual is required to have a separate appointment for consent purposes. You can schedule online 24/7 at www.truepreciouspiercings.com/services/book-now.

Text or call if you have any questions or concerns. (972) 765-1244

(Calls and texts after hours will be responded to on the following business day.)

You may also email at contactus@truepreciouspiercings.com. 

Please remember that we are in a salon suite environment and need to be considerate of other businesses, their clients and customers. 

We have a limit of five people in the piercing room. Additional guests can stand in the hallway and watch through the window. Please use quiet, inside voices to respect our suite neighbors, including massage therapists. 

If little ones become fussy or siblings get a bit too energetic, you may be asked to wait in the adjoining lobby.

Earrings: We do not allow outside earrings due to sterility.  We have a beautiful collection solid 14k gold jewelry and titanium and titanium with 18K gold PVD plating in store for you to choose from. They are sanitized and sterilized before use. 

*We will allow customers who have been pierced by us to be re-pierced using the earrings purchased at their initial appointment, but you MUST drop them off and allow us 24 to 48 hours in advance to sanitize and sterilize them before your appointment. 

Chain: We also do not allow outside chain for permanent jewelry because each metal of course is different and may react different and we will not be responsible if something happens to it. Our chain is gold filled, sterling silver with some stainless steel options and comes from reputable wholesale dealers.

Our earrings are solid 14k gold and is nickel and lead free. Not plated or gold filled at all. Another new more affordable and safe option is titanium and titanium with 18/24K gold plating.

Our cartilage jewelry is surgical steel, implantable grade titanium and solid 14k gold (the latter two being nickel and lead free).

Our permanent jewelry chain is 14K gold filled, sterling silver and stainless steel. These metals are not usually an issue but if you are sensitive to nickel and or copper, you could have a possible reaction as gold filled has a small amount of nickel and sterling silver contains a small amount of copper.

Piercing guns are reusable and come in contact with multiple clients, which also means a high transfer of bodily fluids and high risk of infection. They cannot be completely cleaned or sterilized. Piercing guns are hand or spring pressured causing a blunt solid post to rip through the tissue (blunt force trauma). When the post is forced through the ear, it is met with a butterfly backing that is put on very tight and can cause irritation and swelling to the earlobe. Piercing guns were specifically designed for the lobe only and may shatter cartilage if used in those areas. 

We ONLY use sterile, single use, hallow needles which largely lowers the risk of cross-contamination between clients. The tool (clamp) that simply holds the earlobe is sanitized and sterilized in an autoclave and the needle is properly discarded. Needles are gentler and have more of a precise angle than a piercing gun. Not only are the needles more accurate they are also less painful. Needles create safer, more accurate piercings for better healing. 

We offer lobe piercings, hole openings, and jewelry changes for all ages. While it’s best to wait until a child is at least 8 weeks old, since they haven’t received any vaccinations yet and their immune system isn’t fully developed, we can pierce your little one as early as 4 weeks old.

No, we don’t perform piercings if you’re pregnant or nursing. An infection could pose a higher risk of spreading to your unborn baby or through breast milk, and we’re not willing to take that chance. Research also shows that being pierced during pregnancy can slow down the healing process as well.

A Piercing without numbing is $45 for both lobes and with numbing is $65 for both lobes.  Numbing is typically only needed for children. This does not include the cost of the earrings.  Custom jewelry cost is $120 up.  Our more affordable solid 14K gold option starts at just $70. We are also happy to introduce our implantable/medical-grade titanium and titanium 18K gold PVD plated line for $40 per pair. More affordable options are not warrantied, and you must buy the set.  

You could go somewhere less expensive but at Precious Piercings you will get quality jewelry and quality service. It is true what they say......You get what you pay for.

Please see our "Jewelry & Extras" page.  There is also a $8.00/$12.50 aftercare solution.

Everyone's pain level is different. Some feel nothing, while some feel a very small pinch.

Bleeding can and in most cases happen. We are creating a fresh wound in the skin. Bleeding is absolutely common. It can be very minimal, but it can be a lot.

No, some pain relievers thin the blood and cause additional bleeding. We do offer numbing cream (epinephrine free) for an additional $20 or freeze spray for an additional $10 (not recommended for babies and small children) to help ease the pain.  Please know that the numbing cream is topical so they will still feel a small pinch, but it does take the edge off.  

You must also know that there are risks to using numbing cream and that in rare instances it can cause irritation or an allergic reaction. 

We ask that you talk with your child and be transparent so that they are aware they may still feel a small quick pinch. We will make every attempt to make your child as comfortable as possible and walk them through every step.  

*Please understand that if your child is not ready, we will not force or pressure them. 

You may be asked to reschedule to give your child more time to prepare for their piercing and to free up the chair for the next customer. 

We offer solid 14K yellow or white gold (not plated or filled) that is lead and nickel free with cubic zirconia stones. Part of our selection is custom made by a wonderful local Rockwall jeweler, Willis Fine Jewelry. We also now offer titanium and titanium with 18/24K PVD gold plating.

Our more affordable selections do not include warranties and must be purchased as a set.

The type of metal used for piercing is crucial due to the prevalence of metal allergies, particularly nickel sensitivity. Nickel is present in many metal alloys; however, yellow gold contains minimal or no nickel, making it a preferred choice for individuals with sensitivities. In contrast, certain white gold varieties may contain small amounts of nickel, so those with known allergies are advised to select yellow gold.

Titanium, which contains no nickel, is suitable for individuals sensitive to metals. Medical-grade or implantable titanium is utilized for its durability and scratch resistance. For clients preferring the appearance of yellow gold, titanium can be offered with PVD (Physical Vapor Deposition) gold plating that last longer than regular gold plating. As both titanium and gold carry low allergy risks and precious metal prices continue to rise, this option provides an attractive and cost-effective alternative.

This being said all of our jewelry is lead and nickel free.

Most ear lobe piercings take approximately 8-10 weeks to heal but every person's body reacts and heals differently. As for all other piercing it takes approximately 6 months to a 1 year to fully heal. 

Research has proven that our ears grow down and out our whole life. We will place the piercings higher and closer to the face to accommodate for that so they will look great today and in 30 years. We do not want the piercing close to the edge of the lobe as this puts you at risk of it ripping through should something happen.

We also do NOT recommend or use screw back earrings especially for children or teens that are very active. It only takes about 5lbs of pressure to rip through an earlobe.  If the earring gets caught or hung on something you want it to have the ability to release.

We advise waiting a few hours before showering or bathing. It is strongly recommended that you wait to go swimming until the piercing is healed which is about 8-10 weeks. We know sometimes that just cannot happen. If possible, wait at least a week before swimming in your personal pool and about 1 month for bodies of water like lakes and oceans, making sure you clean them immediately after swimming.

Total healing time is approximately 8-10 weeks. Everyone is different and may not heal the same. At that time, you can then try different grades of metal paying close attention to what the ears are looking and feeling like in case you have a reaction to the new metal material. 

For cartilage or nostril piercings it's best to wait about 3-9 months, depending on the area before changing the jewelry. It can cause irritation, infection, or even tear the piercing from the inside. 

AFTER YOUR PIERCING

1) Wash your hands thoroughly before touching or cleaning your piercing. Your hands naturally harbor bacteria and other microorganisms.

DO NOT TOUCH YOUR PIERCINGS UNLESS YOUR HANDS ARE CLEAN AND YOU ARE CLEANING THEM.

2) DO NOT twist, rotate, or play with your jewelry. Excessive movement can irritate the piercing and delay healing.

3) Gently push the earring forward and spray the front of the piercing. Then push the earring back and spray the back of the piercing with your aftercare solution until the area is thoroughly saturated. Allow the solution to remain on the piercing for approximately 5 minutes. If you choose you may rinse with clean running water only. Use a clean cotton swab (Q-tip) or sterile gauze to gently remove any softened debris and pat dry.

DO NOT use alcohol, hydrogen peroxide, or other harsh astringents.

4) Continue this cleaning routine for 8–10 weeks. If you are still experiencing discharge, crusting, or debris buildup after that time, continue cleaning until symptoms have resolved.

5) Avoid swimming in pools, lakes, rivers, hot tubs, and other bodies of water during the initial healing period.

6) Keep your environment clean to reduce the risk of contamination. Avoid touching the piercing with unwashed hands, do not allow others to handle your jewelry, and use clean bedding, clothing, towels, and pillowcases. Limit the use of headphones, earbuds, and other items that may contact the piercing.

7) Leave the jewelry in place throughout the entire healing process. Removing jewelry too soon may cause the piercing to close or become irritated.

8) Jewelry may be changed once the piercing is fully healed, typically between 8–12 weeks.

Questions or Concerns?

Please contact us immediately if you have any questions or concerns, or schedule a recheck appointment.

Recheck Appointments

• Free during the first 4 weeks after your piercing.

• $10 after the first 4 weeks. 

*Remember to keep the earring back on the notch/groove at the end of the post. NEVER scrunch the earring and earring back up to the skin as this will cause irritation and could cause the back and/or earring to embed into the skin. 

Some redness and soreness can be common. It is also not uncommon to have some bleeding or bruising, itching, irritation or draining within the first few days to a week. If they become overly tender, start to swell around the pierced area, or if the piercing starts to drain a pale yellow/greenish or whitish pus then you may have a mild infection that is very easily treated. See instructions below.

Remember it is normal to have some bleeding, redness, swelling, irritation, drainage and even mild bruising within the first few days to a week after your new piercing. DO NOT REMOVE THE EARRINGS. Should you notice any signs of persistent infection, redness, pain or swelling apply a topical antibiotic (Bacitracin or Polysporin - NOT Neosporin) to the front and back of the lobe with the earrings in place 3 times a day for 3-5 days, no longer.  Continue the twice a day cleaning with your aftercare solution. You may book a recheck appt on our website or give us a call or text at (972) 765-1244. *Calls and texts after hours will not be responded to until the following business day.

UNSAFE EARRINGS  - We strongly recommend against children or very active teens wearing earrings with screw backs or threaded post. It takes 5 lbs. of pressure to rip an earlobe. Save the ear not the earring which can be replaced.

Permanent jewelry is the process of arc welding jewelry (chains, jump rings, with or without charms) onto a body part such as wrists, ankles and necks but not limited to fingers, toes and waists, etc. Risks of this process can include burns on the skin, retinal or cornea, cuts or abrasions, scarring, infections, reactions to metals, and dissatisfaction with the results. 

All sales are final. There are no returns or exchanges.

Free repairs within 14 days after the initial purchase. This does not include lost chain or stretching. There will be a charge for repairs or rewelding after the initial 14 days of purchase.

Permanent jewelry is fairly easy to take care of. They are not indestructible though. Yanking and pulling will most likely cause it to break. The more dainty or thin the chain the easier it will break. Gold filled is also softer and will break easier than sterling silver. That being said sterling silver takes a little more maintenance than gold filled.

* Avoid exposure to perfumes, lotions and chemicals as much as possible

* Clean with a soft cloth and mild dish soap.

* If you wish to remove it cut it at the jump ring and it can be welded back with a new one (jump ring). 

Sterling silver: Our sterling silver is not Rhodium plated meaning it can tarnish, turn or oxidize. Chlorine, mineral in water (especially well water) and a person's pH can cause this. It is important to clean it regularly with silver cleaner. 

See the YouTube link on cleaning sterling silver permanent jewelry. 

https://www.youtube.com/watch?v=5b66RIfTcI8&feature=youtu.be