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INTRODUCTION
INTRODUCTION
The PeopleNet Link™ is designed to facilitate sending and receiving fleet data from the PeopleNet Open Interface.
The hardware or virtual component, a network appliance with a Linux operating system, is installed on your network behind the firewall or in a DMZ. A blank database is created on your database server. The Link application uses JDBC (Java database connectivity) to access a variety of databases so it is not limited to a specific database.
The software component is a multithreaded Java application that makes HTTP and XML requests to send and receive data from the Open Interface. Each thread handles a specific process, such as uploading messages, processing Automated Workflow dispatches, downloading driver messages, updating status on previously sent messages, and downloading vehicle locations. All data is stored in the database. The Link Management Console user interface provides configuration, management and reporting tools.
WHAT DATABASES ARE SUPPORTED?
WHAT DATABASES ARE SUPPORTED?
- MS SQL SERVER
- MySQL
- AS400/DB2
- Oracle
- PostgreSQL
WHAT LINK TYPES ARE AVAILABLE?
WHAT LINK TYPES ARE AVAILABLE?
~ Physical appliance that is installed in customer's data center (sold by exception only)
~ Virtual appliance that is installed on customer's virtual server
VMWare ESX or Hyper-V compatible
Recommended allocations:
1 CPU / 1 Core
8 GB RAM
8 GB Hard Drive
HOW DOES PEOPLENET ACCESS THE LINK?
HOW DOES PEOPLENET ACCESS THE LINK?
~ The Link has an OpenVPN service that originates communication and brings up the tunnel from inside the customer's network to PeopleNet's OpenVPN servers.
~ OpenVPN Certificates are required by PeopleNet Integration team in order to monitor and support each Link device.
WHAT IS INCLUDED WITH THE ANNUAL LINK MAINTENANCE?
WHAT IS INCLUDED WITH THE ANNUAL LINK MAINTENANCE?
- Initial Link install & configuration
- Link overview training (1-2 hours) & Link documentation
- Automated Monitoring & Alerts
- Link software upgrades during normal business hours
- Integration technical support during normal business hours & severity 1 support after hours
WHAT SUPPORT OPTIONS ARE AVAILABLE FOR MY LINK INTEGRATION?
WHAT SUPPORT OPTIONS ARE AVAILABLE FOR MY LINK INTEGRATION?
~ Questions and issues can be sent to general support and will be escalated to Integration.
~ For premium support, Integration offers the following
(billable & scheduled)
- Premium Link Training & Consulting
- After hours upgrades or or assistance for scheduled customer maintenance
WHAT IS REQUIRED AS PART OF THE LINK INSTALL?
WHAT IS REQUIRED AS PART OF THE LINK INSTALL?
~ Customer shall provide the following ~
- FQDN of database server
- Database/schema name
- Type of database
- User ID & Password with access to the database (read/write access)
- SMTP server (for email alerts)
- NTP server (for time sync)
LINK++ (RACK MOUNT) VS. VIRTUAL LINK
LINK++ (RACK MOUNT) VS. VIRTUAL LINK
VM LINK
- 1 CPU (rec'd)
- 8 GB RAM (rec'd)
- 8 GB Memory (rec'd)
- 6 VM links included with license
NOTE: The same Link software is installed on both devices
LINK++
- 1.5 gHZ processor
- 2 GB RAM
- 8 GB Solid State Drive
- Typically sold in pairs
LINK UPGRADES
LINK UPGRADES
There are generally 2 Link releases per year containing new features and fixes. Link upgrades are scheduled during normal business hours by customer request.
LANDMARKS
LANDMARKS
~ When Automated Workflow is in use, all landmark uploads and maintenance should be performed via the Link.
~ If the customer has more than 25,000 landmarks, the Link should be configured for local landmarks and stored exclusively in the Link.
Link vs. Open Interface Comparison Chart
Link vs. Open Interface Comparison Chart
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