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As a part of practicing outsourcing of management responsibilities and functions, we deliver on-demand services to our customers as a strategic method intended to improve operations and cut expenses.

a. Fault Management & Trouble Shooting Management

b. Root Cause Analysis Support & Reporting

c. Upgrade/Capacity Management

d. Configuration Management

e. KPI Measurement

f. Backup management & Recovery support

g. Database Management

h. Remote Infrastructure Alarm monitoring and resolution

i. Onsite and remote Infrastructure monitoring

j. Field Scheduling & Dispatch Management