You are a nurse working at a Primary Care Office. You have a 45-year-old female patient named Amy Fleming. She has a medical history of Hypertension (HTN), Type 2 Diabetes Mellitus (DM II), and Hypothyroidism. She is scheduled for an annual health physical. The physician has ordered routine labs to be drawn. 

You will be responsible to obtaining the patient from the waiting room and drawing the ordered labs. 

Demonstrate Effective Communication and Patient Interaction:

• Introduce yourself, verify patient identity using two identifiers, and clearly explain the purpose of the visit and lab draws to establish rapport and ensure patient comfort.

Perform Accurate Venipuncture and Specimen Collection:

• Utilize proper technique and safety precautions to complete venipuncture and collect the correct specimens for the ordered labs (CBC, CMP, Hgb A1C, Thyroid Panel).

Document and Report Findings Accurately:

• Record the procedure details, patient responses, and any complications in the patient’s medical record, and promptly report abnormal findings or concerns to the supervising nurse or physician.

Provide Patient Education and Ensure Follow-Up Care:

• Educate the patient on the purpose of the lab tests, what to expect after the procedure, and any necessary follow-up steps or care instructions.