Sign-In problems

Sign in Problems

The Translation Commons sign-in is based on a Google single sign-in which enables all members to access all the TC tools, TC server applications and TC G-suite. The most probable cause of difficulty in signing-in is that there is a Google Accounts’ conflict: you may be signed in to another Google Account (Gmail or G Suite) in the same browser. You can check it from any tab by typing gmail.com in and clicking on the round picture. You will need to add more accounts and from there you will be able to switch accounts. Or you may choose to use another browser for different Google accounts.

Alternatively, you can just open an Incognito Window and try from scratch there:

1. Open an Incognito Window in Chrome (Ctrl-Shift-N or Command-Shift-N) and

2. Sign into translationcommons.org from there,

3. From your TC Dashboard then you can access your TC email and other TC G Suite tools (the colorful icons).

Sign in to multiple accounts at once

If you have more than one Google Account, you can sign in to multiple accounts at once. That way, you can switch between accounts without signing out and back in again.

Your accounts have separate settings, but in some cases, settings from your default account might apply.

Add accounts

  1. On your computer, sign in to Google.
  2. On the top right, select your profile image or initial.
  3. On the menu, choose Add account.
  4. Follow the instructions to sign in to the account you want to use.

Switch between accounts

  1. On your computer, sign in to Google.
  2. On the top right, select your profile image or initial.
  3. On the menu, select the account you'd like to use.

Remove your account from the sign-in page

  1. On your computer, sign out on a browser, like Chrome.
  2. Below the list of accounts, select Remove an account.
  3. Next to an account, select Remove .
  4. Optional: If you've signed in on other browsers, like Firefox or Safari, repeat these steps for each.

Switch between multiple Google accounts

You can add and switch between multiple Google accounts on Google Docs, Sheets, or Slides. To switch accounts on Backup and Sync, disconnect and reinstall Backup and Sync with your other account.

On a browser, like Chrome

  1. On your computer, sign in to Google Docs, Sheets, or Slides.
  2. In the top right, click your profile photo or email address.
  3. Click the account you want to use.
  4. A new window will open for this account.

Tips:

Related links

Sign out

When you sign out of one account, you also sign out of all your accounts on that browser:

  1. On your computer, go to a Google page, like www.google.com.
  2. On the top right, select your profile image or initial.
  3. On the menu, choose Sign out.

Accounts have separate settings

You can control your settings separately for each of your accounts. When you sign in to multiple accounts, account settings usually aren't shared between accounts. For example, your accounts might have different language settings or sign-in steps.

Sometimes settings might carry over

If you're signed in to multiple accounts at the same time, sometimes we can't tell which account you're using. For example, if you're signed in to two accounts and you open a new browser window, we aren't sure which account you want to use. In cases like these, Google might apply settings from your default account, like its Web & App Activity and Ads Personalization settings.

What a default account is

In many cases, your default account is the one you signed in with first. On mobile devices, your default account can vary depending on your device's operating system and the apps you use.

Forgot Password

You have to login with your username and the password with which you registered, if you do not remember it, you can retrieve a new one at this link https://translationcommons.org/forgot-password-user/