Ngā ratonga: Our Services

Learning Facilitators provide advice and guidance on:

• Time Management

• Academic writing skills

• IT support and upskilling, Microsoft Office, Google, Apple, Moodle, Turnitin, Grammarly, wi-fi, internet etc.

• Assignments of all types

• Researching and Referencing

• Maths and numeracy

• Revision and study skills

How to access our services:

Services operate 9:00am - 3:00pm, weekdays

1) Book a 30-minute face-to-face or virtual meeting with a team member, the help desk or this booking form

2) Meet a team member at a 15 minute face-to-face drop-in on campus*

*no appointment needed

Engagement Facilitators provide advice and guidance on:

• Pastoral care

• Support with Fees Free and StudyLink applications, and creating RealMe accounts

• Accessing internal and external support services

• Hardship

• Accessing accommodation

• Kai@campus: free food support

How to access our services:

Services operate at certain times between 7:00am - 4:00pm, weekdays

Book a face-to-face or virtual meeting with a team member by contacting them directly or via the library.

The Regional Engagement Facilitators provide a range of support similar to that of the Learning and Engagement Facilitators. Appointments can be made by visitng your campus Facilitator, or asking for them or leaving them a note at the campus front desk. Alternatively, see the Meet the Team page for individual contact details.

Services operate between 8:30am - 4:00pm, weekdays

If you are an online student, we can support you as well. You can book an online meeting with a learning or personal support facilitator using this booking form. Bookings must be made at least a day in advance.

This service is available between 9:00am to 3:00pm, weekdays

If you are enrolled in certain programmes you may be required to complete online tests at the beginning and end of your study year or semester. To do this your kaiāko will provide you with login codes and you will need to access the Literacy and Numeracy for Adults Assessment Tool online to complete two tests, one for literacy and one for numeracy. Depending on the results of those tests, you might be asked to repeat those tests at the end of your programme. Your kaiāko will advise you on this process. These tests are a requirement of the Tertiary Education Council, the governing body for all tertiary studies nationwide, and will not affect your grades in any way.

This is a 24/7 online service that we provide free for all of our students. Log in with your Toi Ohomai single-sign-in and you will be able to access a wealth of online learning opportunities including thousands of hours of top-quality training available to you 24/7 and free of charge. Access LinkedIn Learning here or through the Toi Ohomai Hub.

For more information about LinkedIn Learning watch this video.

This is a 24/7 online service that we provide to all ākonga for free. Log in with your Toi Ohomai single-sign-in and you will be able to consult with online experts or submit your draft assignments for academic critique. Depending on demand, your critique will be returned to you within a few hours, so make sure you allow time to review any changes they might suggest.

It is best to consider the best use of Studiosity as the service is limited to a certain number of submissions per semester. You can check out Studiosity here.