CIT114-IT Essentials (A+)

Course Description

This course is a comprehensive overview of the primary operating systems and the support of hardware devices. The class will also demonstrate the integration between hardware and software.  Emphasis is on installing, configuring, troubleshooting, and upgrading a PC and working with computer users as an IT technician.

For more information about the CompTIA A+ Certification Exams, students can visit:

CompTIA A+

Course Objectives

This course is designed to help prepare the student for the CompTIA A+ Certification examinations.  It is a technical support course, rather than a user-level course, which will provide in-depth coverage of Microsoft operating systems currently found in PC’s and PC related hardware. This will include the study of architecture, function, configuration, upgrading, diagnosing, and troubleshooting techniques.

The course is enhanced by the inclusion of selected demonstrations and experiences with PC hardware and operating systems. The course’s lab procedures are used to give the student a practical, hands-on example of these theoretical concepts through actual experimentation with a live system.

Course Outcomes

1. Students will demonstrate knowledge of the correct installation procedures for current operating systems along with updates and service packs.

2. Students will be able to identify computer components, install hardware in a computer and troubleshoot hardware components.

3. Students will demonstrate professionalism and effective communications while working with users.