Home Users

Friendly, Reliable Tech Help for Nevada County Residents.

• From a painfully slow computer to a weak Wi-Fi signal, technology problems at home are frustrating. They can interrupt your work, disrupt your connection with family, and leave you feeling overwhelmed. You don't have to be a tech expert to have a secure and smooth-running digital life—that's what we're here for.

• At Titan Echelon IT, we provide patient, professional, and trustworthy tech support for individuals and families. Think of us as your friendly neighbourhood tech expert, ready to solve your problems quickly and explain things in simple, everyday language.

We solve all types of common and complex home tech issues.

• Virus & Malware Removal

• Is your computer acting strangely or showing pop-ups? We'll perform a deep scan to find and eliminate any viruses, spyware, or other malicious threats, and we’ll help you secure your system against future attacks.

• Computer Tune-Up & Speed Boost

• If your computer is slow, freezing, or taking forever to start, we can help. Our comprehensive tune-up service cleans out unnecessary files and optimizes your system for a faster, more responsive experience.

• Wi-Fi & Home Network Solutions

• Struggling with Wi-Fi "dead spots" or an unreliable connection? We can optimize your home network to ensure you have a strong, stable signal in every room.

• Data Backup & Photo Protection

• Your personal files and precious family photos are irreplaceable. We can set up an easy, automated backup system to protect your memories and important documents from hardware failure or accidents.

• New Device & Printer Setup

• Getting a new computer, tablet, or printer should be exciting, not stressful. We’ll handle the entire setup process, transfer your files, and make sure everything works together perfectly.

• General Troubleshooting & Repair

• From a computer that won't turn on to software that keeps crashing, we have the expertise to diagnose and fix the problem efficiently.

We believe technology should help everyone stay connected. We offer a specialized service for seniors that focuses on:

• Patience and Clear Instruction: We take extra time to walk you through solutions and teach you how to use your devices confidently.

• Scam & Fraud Protection: We help secure your computer and email to protect you from common online scams targeting seniors.

• Staying Connected: We can help you set up and learn video call software (like Zoom or FaceTime) to easily connect with family and friends.