Tigerair Taiwan API Integration

API partner is advised to follow this site to implement the sales channel.

Your Tigerair Taiwan IT support:

• Daryl Tsan - daryl.tsan@tigerairtw.com 

TTW Official website: www.tigerairtw.com

Please refer to the documents saved in the Google Drive:
https://drive.google.com/drive/u/0/folders/1ZHelkEAyvc0dLKO8_lTpl31WUC5smjyj

Please ensure your environment is able to support TLS1.2

API partners can only quote R Fare Type.

1. Adult Picker (API: Passenger Type)

         - default value : 1 

         - max drop down value : 9 

         - max number of pax per booking is 9 (adult + child) 

         - departure date more than or equal to 12 years old (based on first date) 

2. Child Picker (API: Passenger Type)

         - default value : 0 

         - max drop down value : 9 less selected adult value, e.g if adult = 4, then child max drop down value = 5 

         - info tip "2-11 years" 

         - Child/Children must be accompanied by at least an adult 

            - departure date more than or equal to 2 years old (based on first date) 

            - return date less than 12 years old (based on last date) 

3. Infant Picker (SSR: INFT)

         - default value : 0 

         - max drop down value as 4 and the selected value for Adult, e.g. if adult = 4, then infant max drop down value = 4 

         - info tip "under 2 years" 

         - One infant must be accompanied by an adult 

          - Age : departure date more than or equal to 7-day old (based on first date) 

           - Age : return date less than 2 years old (based on last date) 

           - Not entitled for add-ons 

Infants are counted as SSR and can only be sold once for each passenger. You may set Passenger Infant to null or clear the fields in an UpdatePassengers call to remove the infant details from the database.

Baggage - We provide following SSRs as add baggage allowance (per passenger/ per segment)

• BG00 - Add for any of passenger who doesn't select any baggage

• BG15

• BG20

• BG25

• BG30

• BG35

• BG40     

Meals - Meal codes change biannually (Summer / Winter). Please refer to the API response of GetSSRAvailability for available meal codes. To enable passenger to order in-flight meal during new booking, you may do frontend development to disclose the name, description and picture of each meal code so that passenger can have better understanding to the available meals. Data sources:

Test

• Chinese: http://test-static.tigerairtw.com/ibe/meals/zh-TW.json 

• English: http://test-static.tigerairtw.com/ibe/meals/en-US.json 

• Japanese: http://test-static.tigerairtw.com/ibe/meals/ja-JP.json 

• Korean: http://test-static.tigerairtw.com/ibe/meals/ko-KR.json 

• Thai: http://test-static.tigerairtw.com/ibe/meals/th-TH.json

Production

• Chinese: https://static.tigerairtw.com/ibe/meals/zh-TW.json 

• English: https://static.tigerairtw.com/ibe/meals/en-US.json 

• Japanese: https://static.tigerairtw.com/ibe/meals/ja-JP.json 

• Korean: https://static.tigerairtw.com/ibe/meals/ko-KR.json 

• Thai: https://static.tigerairtw.com/ibe/meals/th-TH.json 

Seat selection (per passenger/ per segment)

“GetSeatAvailability” of request is an optional function. Mapping of parameter “SeatGroup” :

1. Preferred seat (Row 1,12,13): SeatGroup=”3”

2. Front seat (Row 2-4) : SeatGroup=”4”

3. Standard seat(Row 5-11,14-30) : SeatGroup=”5”

TigerConnect (per segment for every passenger)

1. TigerConnect is only offered for flight connections in selected Taiwan airports including Taoyuan(TPE), and Kaohsiung(KHH). 

2. For connecting flights, the passenger is required to purchase the TigerConnect add-on. 

(Sell SSR Code THRU for TigerConnect). 

     2.1 The TigerConnect option would be automatically selected in this case and cannot be removed. 

     2.2 The prices are added automatically to the passenger's fare summary. 

     2.3 Require passenger to select same baggage allowance for connected segment

Credit Card - Credit Card Payment will charge transaction fees by per passenger/ per segment

• Visa - VI as Payment Type Code - 

• MasterCard - MC as Payment Type Code -  

• JCB - JB as Payment Type Code - 

• American Express - AM as Payment Type Code - 

Agency Account

• Agency Payment - AG as Payment Type Code - AGBF as Payment fee

please contact your TTW commercial contact for deposit policy

<WaiveFee>false</ns2:WaiveFee>

<ReferenceType>Booking</ns2:ReferenceType>

<PaymentMethodType>AgencyAccount</ns2:PaymentMethodType>

<PaymentMethodCode>AG</ns2:PaymentMethodCode>

<AccountNumber>ENTER YOUR ACCOUNT NUMBER</AccountNumber> 

Hold Booking

• Not allowed for non-Chinese agencies.

• For Chinese agencies, 30 minutes hold time is allowed.

Test Credit Card

These credit cards are using in test payment gateway which are NOT processing for live payment;

Tigerair Taiwan uses 2 payment gateway to process TWD/Non-TWD payment, you will be required to use different card number to get correct system response.

1. Title (MR / MS)

2. Full Name (Last Name, First Name)

3. Phone (Home, Other) - Format: +<CountryCode><PhoneNumber>. e.g +886912345678

4. Email Address

5. Culture Code for itinerary

Please queue call named CommitBookingQueue in the Queue Manager, and put PNR into queue . You will receive itinerary.

It is recommended to place the PNR into the following three queues to ensure passengers receive their itineraries at these specific intervals: upon booking completion, 7 days prior to departure, and 2 days prior to departure.

1. ITINN

2. ITIN7D

3. ITIN2D

  <s:Body>

    <que:CommitBookingQueueRequest>

      <que1:BookingQueue>

        <com:State>New</com:State>

        <que1:QueueCode>ITINN</que1:QueueCode>

        <que1:PriorityDate>YYYY-MM-DDT07:00:03</que1:PriorityDate>

        <que1:RecordLocator>XXXXXX</que1:RecordLocator>

      </que1:BookingQueue>

    </que:CommitBookingQueueRequest>

  </s:Body>

Culture Codes:

• en-US: English

• ja-JP: Japanese

• ko-KR: Korea

• th-Th: Thai

• zh-TW: Traditional Chinese