Embedded Files
Thomas's Kensington
Operations & Community Information
Operations & Community Information
A single place for playground schedules, deliveries, complaints and local School Street information.
Schedules
Noise Monitoring Data
To view the Live Feed for the Noise Monitors installed onsite, click HERE
Important Updates: Works Update 15 - 23 December
Complaints Procedure
Complaints Procedure
If you wish to submit a complaint to the School please fill in the Complaints Form.
Following receipt, all complaints will be considered by the School Operations team who will investigate and where appropriates take steps to resolve it.
We aim to respond to all complaints within two working days.
Management Plans
The Management Plans submitted to RBKC and approved at Planning Committee in July 2025 are available here.
Monitoring and Review
The School will publish a monthly summary of noise management monitoring and a newsletter at the start of each term.
Quarterly review meetings will also be held, with the first scheduled for January 2026.
All information will be available here.
School Street
School Street
Hours of operation
Monday - Friday (term time only)
8:00 – 9:00 am
3:15 – 4:00 pm
Location
St Alban's Grove, from Stanford Road junction to Victoria Road junction
Purpose
To restrict motor traffic during drop-off and pick-up to improve safety, air quality and encourage active travel (walking, cycling, scooting)
Exemptions
Residents who live within the zone are able to apply for an exemption by contacting RBKC
Contact RBKC on school.travel@rbkc.gov.uk for any queries on the School Street, signage, operational times, etc
Further Information
Contacting the School
Contacting the School
For any complaints or concerns, please complete the Complaints Form.
For any queries regarding the school minibuses, please contact the Transport department on transport@thomas-s.co.uk.
For any other queries please contact the School on kenoperations@thomas-s.co.uk or 020 7361 6500.
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