Frequently Asked Questions
What time are the sessions?
Morning 9am - 12:00pm Afternoon 12:00pm - 3:00pm please ensure lunch is provided or booked for school dinner
Do we have to wear a uniform?
There is a uniform, the same as our reception class wear: Blue jumper, White polo, Grey shorts/trousers/skirt, summer dress - blue and white gingham, black shoes. If uniform is a problem please speak to a member of staff.
Can I use childcare vouchers?
Yes we accept from all of the different childcare vouchers companies
Is there minimum number of sessions?
No, however for Quinta Cubs (the month before their 3rd birthday, up to 3) we recommend a minimum of 2 sessions to gain any real benefit and for Quinta Bears (3 -4 years) we recommend a minimum of 4 sessions.
Can my child attend settling in sessions?
We do offer settling in sessions if you would like them. We offer sessions up to 1 hour at a time according to children's individual needs.
Can I change my booking?
Yes. If you wish to increase your child's session this can be done immediately, providing we are able to accommodate this. Any booking reductions or cancellation of your child's place must be done in writing, giving a minimum of 1 calendar months notice.
What do I need to bring?
We encourage spare clothes to be left on their peg. Our preschool day includes time outdoors in all weather. So, please remember to think about whether things like coats, wellies and sun hats are needed.
What if my child is ill?
Firstly, we want to support you and your family as much as possible and we understand that children often get things like coughs, colds and other childhood illnesses.
If you feel that your child is well enough to cope with the day, we will endeavour to support their care and well-being. We can administer some medications such as those prescribed by a doctor.
On occasions your child may need to have time off pre-school to recover and to limit the spread of infection. We follow the Public Health Agency guidance on infection control in schools and other childcare settings, with regards to exclusionary periods. This is available following the below link:
My child is not yet toilet trained, can they still attend?
Yes, we have facilities on site for nappy changing and for toilet training. We will support you and your child during this important transition in their life. We ask that you supply all nappies, wipes and creams for your child's personal use.
We do have a limited stock of spare nappies should your child not have any of their own to use, however, these will be charged at £1 per nappy and we cannot be held responsible for any allergies which may occur.