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A digital enterprise can be defined as an organisation which uses technology as a competitive advantage in its internal and external operations.
But what self-evident characteristics would define such an enterprise with respect to digital governance and maturity? We suggest there are ten commandments:
I. Realise enterprise strategy and the digital strategy are indivisible.
I. Realise enterprise strategy and the digital strategy are indivisible.
II. Coalesce around business services which enhance the customer experience and reduce the cost and complexity of fulfillment.
II. Coalesce around business services which enhance the customer experience and reduce the cost and complexity of fulfillment.
III. Shift from technology investment to innovation consumption.
III. Shift from technology investment to innovation consumption.
IV. Make immediate savings, not through embracing the new, but by dismantling the old.
IV. Make immediate savings, not through embracing the new, but by dismantling the old.
V. Bring the Extended Enterprise under the economic control of your leadership.
V. Bring the Extended Enterprise under the economic control of your leadership.
VI. Be future-proof or invulnerable through being wholly comprised of constituent vulnerable parts.
VI. Be future-proof or invulnerable through being wholly comprised of constituent vulnerable parts.
VII. Govern the consumption of innovation, without bureaucracy.
VII. Govern the consumption of innovation, without bureaucracy.
VIII. Embrace open standards and global best-of-breed practices.
VIII. Embrace open standards and global best-of-breed practices.
IX. Serve customer needs not vendor or supplier demands.
IX. Serve customer needs not vendor or supplier demands.
X. Be demonstrably capable of turning business requirements into operational solutions.
X. Be demonstrably capable of turning business requirements into operational solutions.
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