Programs

Plan

Business Planning — Turn purpose, goals, priorities and execution into a working plan.

Time Management — Take control of priorities, planning, interruptions and follow-through.

You Don’t Own a Business If the Business Owns You — Reduce owner dependence, build systems and protect the capacity to lead.

Sell

Stop Waiting. Start Selling. — Create activity, earn trust and ask for the business.

Stay on the Line — A focused sales seminar for developing practical selling discipline.

Operations Sells — Connect the sales promise to dependable delivery.

Customer Retention Is Everybody’s Job — Keep the business you worked to win.

Price It to Make Money — Understand cost, risk, value and when revenue is not worth buying.

Manage

Common Sense Management — Expectations, reality, early action and results.

Management Performance Series — Manage the business, operation and sales team, and lead through resistance.

Don’t Manage From Your Office — Lead through visibility, listening, inspection and action.

The Hard Conversation — Say what needs to be said and create a clear commitment.

Hire for Attitude. Manage for Performance. — Select carefully, set the standard and coach early.

Understand the numbers

The Numbers Tell the Story — Financial management for non-financial managers.

Profit Is Not a Dirty Word — Connect everyday decisions to profitability.

What Banking Taught Me About Running a Small Business — Cash, risk, credibility and financial discipline.

Lead through change

When the Plan Goes Wrong — Stabilize, establish the facts, choose the response and rebuild.

From Employee to Owner — Think beyond the job description and understand the whole business.

Manage Through Resistance — Listen, diagnose, respond and hold accountable.

Click a course title to view its bulleted outline.

Ask about a custom program: louis@the-speaker.biz