In this lesson, you will be able to:
Define competency;
Identify the key features of competency; and
Distinguish the different Dimensions of Competency.
Competency involves applying the required knowledge, skills, and attitudes to successfully complete work activities in a range of situations and environments, in accordance with the standard of performance expected in the workplace.
The Key Features of Competency are:
the ability to do the job;
knowing how and why things are done;
knowing what to do when things go wrong; and
having the right approach to do a job properly and safely.
Task Skills
This dimension focuses on the ability to perform individual tasks to the required standard. It's the "doing" part of competency.
Task Management Skills
This dimension encompasses the ability to manage a number of different tasks or activities within a job role or work environment. It involves planning, organizing, and prioritizing tasks.
Contingency Management Skills
This dimension relates to the ability to respond appropriately to irregularities and breakdowns in routine within a job or workplace. It's about being able to fix problems and adapt to unexpected situations.
Job/Role Environment Skills
This dimension involves demonstrating the ability to deal with responsibilities and expectations of the workplace, including working with others. It encompasses communication, teamwork, and navigating the social dynamics of the workplace.
Transfer Skills
This refers to an individual’s ability to transfer competencies to other contexts. For example, a person knows how to use the knowledge & skills he/she learned at training and can apply them at work or at home.
In this lesson, you will be able to:
Identify the components of the competency standards; and
Identify the sections of a training regulation.
Competency Standards outline the skills needed for effective job performance in specific industries. A Competency Assessor must understand the components of these standards, as well as the parts of the Training Regulation where they are discussed. This lesson covers both topics.
Competency Standards are expressed in the form of units of competency. A unit of competency represents a distinct work activity that would normally be undertaken by one person.
The Section 2 of the Training Regulation or the Competency Standards has six parts. These are the Unit Title, Unit Descriptor, Elements, Performance Criteria, Range of Variables and Evidence Guide.
As mentioned before, the Competency Standards can be found in Section 2 of the Training Regulation. The Training Regulation or TR is a document promulgated by TESDA which serves as basis for:
competency assessment and certification;
registration and delivery of training programs; and
development of curriculum and assessment instruments.
In this lesson, you will be able to:
Differentiate assessment from testing;
Identify the rules of evidence; and
Enumerate the steps in constructing an evidence plan.
Competency-Based Assessment is a process that takes time and involves gathering evidence before certification. Unlike simple testing, it follows key principles and rules. This lesson explores those concepts and principles.
Competency-Based Assessment is a structured process of collecting evidence and making judgments on whether competency has been achieved in relation to a registered, national standard. The table below compares the traditional testing method & competency-based assessment.
All evidence must be evaluated against the rules of evidence. This means that the Competency Assessor (CA) must ensure that the evidence is:
Valid
Current
Consistent
Sufficient
Authentic
Recent
To help determine if the evidence meets these criteria, the CA should ask the following questions:
In preparing the evidence plan, we must consider the critical aspects of competency. The following are the critical aspects of competency:
Tells the Competency Assessor (CA) what evidence is essential for a successful performance.
It identifies the essential:
Product evidence
completes work piece/service to specification
Knowledge evidence
things that must be known
Process evidence
complies with industry practices and procedures
complies with OH & S practices
sets up tools and equipment
handles tools, materials, and equipment
identifies and solves faults and problems
communicates with others to ensure safe and effective operations
Evidence Plan is a planning tool that classifies the evidence requirements to prove attainment of competency and the methods to be used in gathering the evidences. Making the evidence plan is also the first step in developing evidence gathering tools.
Select the unit of competency to be assessed.
Read the complete unit of competency, with emphasis on:
elements and performance criteria;
range of variables; and
evidence guide.
Identify the evidence requirements to infer competency. It is recommended to consider the following:
performance criteria of each of the elements;
four dimensions of competency (task skills; task management skills; contingency management skills; job role/environment skills);
required knowledge and skills; and
critical aspects of competency.
In identifying the evidence requirements, the CA may pose questions such as:
What are the key tasks performed by the competent person?
What level of performance is required of the competent person?
What knowledge does the competent person require and how may this be applied in performing the work activity?
What contingencies may arise in this work and how does the competent person deal with them?
What level of supervision does the competent person require?
How much autonomy does the competent person have?
What would the competent person not do?
How does the competent person interact with others in the workplace?
How does the competent person manage the different tasks associated with this work activity?
How much responsibility does the competent person have for other
Establish the evidence requirements for all the elements of the unit of competency.
Note the following in establishing the evidence requirements:
Documentation is important. Thus, write the evidence requirements in the left hand column of the template for Evidence Plan.
For every evidence requirement you have listed, it is important to identify the best method of collecting the evidence.
There is a ‘Methods of Assessment’ section in the Evidence Guide; it is a must that you read it for the evidence collection method is specified there.
Document the Evidence Plan. In constructing the evidence gathering tools, this document shall as your basis.
Here is a partially filled-up evidence plan.
In this lesson, you will be able to:
Describe the different evidence gathering methods;
Enumerate evidence gathering tools;
Identify the contents of the assessment package; and
Identify ways to design and evaluate evidence gathering tools.
Proper use of evidence-gathering tools ensures reliable and valid assessments. A Competency Assessor must understand various methods and tools—especially the Assessment Package—to conduct effective evaluations.
Evidence gathering methods are different approaches to collect evidence required for assessment. There are four broad categories of these methods which are:
Real work/real time activities
Methods under this category involve gathering evidence: 1) while the candidate really works in his/her workplace or 2) from other people in the candidate’s workplace. Methods under this category are Direct Observations and Third Party Reports.
Structured activities
This category requires the CA to used pre-established methods proven to effectively extract the candidates’ competencies. An example method is Demonstration.
Questioning
This category involves the use of Written Tests or Oral Questioning to extract the candidate’s knowledge on the tasks required in the qualification.
Portfolios
This category looks into a candidate’s past experiences through asking a candidate to present a compilation of proofs that he/she has prior experience in the qualification he/she is being assessed in. The method under this category is also called Portfolio.
It is observation done in a simulated workplace environment. This measures the candidate’s competence in performing a task. It is necessary to prepare a checklist containing the skills that the Competency Assessor needs to look for in a candidate.
Observation happens during actual work tasks, using a checklist to guide and record the candidate’s performance. However, it has limits because of privacy, confidentiality, and safety. It may not be suitable when:
Tasks happen rarely, take a long time, or are hard to see (e.g., emergencies, planning, or team management)
Tasks involve private matters (e.g., counseling or giving feedback)
An observer’s presence could affect safety
Also known as a paper-and-pencil test, it is an objective test with clear correct answers, often in multiple choice or true/false format. It checks the candidate’s knowledge, understanding of concepts, and ability to apply them. This test is part of the assessment package given to competency assessors.
A written report is a method where the candidate provides a detailed written account of how they performed a task or handled a situation. It allows the assessor to evaluate the candidate’s understanding, decision-making, and communication skills. This method is useful for assessing tasks that involve planning, analysis, or reflection.
A portfolio is a collection of the candidate’s work and documents showing their skills and experience. It includes things like certificates, work samples, journals, and feedback. The portfolio shows the candidate’s consistent ability to meet job standards over time.
Questioning is a common way to gather evidence in competency assessments. It helps check the candidate’s understanding by asking questions during or after they demonstrate their skills. It can be done anytime depending on the task.
There are two basic types of questions that a CA can ask. These are:
Closed questions
These questions require a specific response such as the name of an item, a yes/no answer, a date or title. These are used to find out if the candidate knows the specific factual information that is required in the unit of competency. These are used in situations where there is an established correct answer.
Example:
What type of bolt will you use to attach X?
When was this product last used?
Open-ended questions
These questions ask for detailed answers and test problem-solving, understanding, and how the candidate uses their skills in new situations. They can:
Ask about similar tasks or different equipment
Check the candidate’s knowledge of what, when, where, why, and how
Explore rare or emergency situations not seen during observation
Test important safety knowledge
See how the candidate would handle unusual problems
Check understanding of rules and procedures
Ask about the candidate’s work activities
There are five categories you can use when asking questions about work activities.
Evidence Gathering Tools or Assessment Tools are materials containing both the instrument and the instructions for gathering and interpreting evidence.
For each assessment method, there is a corresponding assessment tool or evidence gathering tool such as:
Assessment Method: Evidence Gathering Tool
Observation with oral questioning: Rating Sheet for Observation with Oral Questioning
Demonstration with oral questioning: Rating Sheet for Demonstration with Oral Questioning
Portfolio: Portfolio Rating Sheet
Written Report: Rating Sheet for Written Report
The Assessment Package includes materials used during the assessment process. It consists of:
Assessor’s Guide
Instructions to the Candidate
Rating Sheet
Competency Assessment Results Summary
For the Assessor:
Assessor’s Guide and Rating Sheets are used during assessment.
Assessor’s Guide contains:
Instructions for assessors on how to conduct the assessment.
An evidence plan outlining required evidence and assessment methods.
A list of equipment, supplies, and materials needed.
Assessment guide with questions and acceptable answers to support interviews during assessment.
The Rating Sheet includes specific questions or activities based on chosen assessment methods, along with the conditions for conducting and recording the assessment.
There are different types of rating sheets used:
Rating Sheet for Written Report
Portfolio Evaluation Sheet / Candidate Portfolio Rating Sheet
Rating Sheet for Demonstration with Oral Questioning
Recording Sheet for Interview
Rating Sheet for Written Report
During the assessment, candidates use the following:
Specific Instructions to the Candidate
Written Test
Answer Sheet
Specific Instructions to the Candidate outlines:
Qualification title
Unit of Competency being assessed
Nature and type of assessment
Time allowed
Tasks to be completed
Criteria for grading or evaluation
The Written Test is a paper-and-pencil assessment with objective questions (factual answers). It may include multiple-choice and modified true/false questions.
It contains:
A cover page
Instructions for the candidate on how to take the test
Questions that will measure their knowledge
The Answer Sheet is where the candidate records their responses to the written test questions. It is used by the assessor to evaluate the candidate's answers and performance.
It includes:
Title of the qualification
Units of competency
Numbers corresponding to the questions in the written test
Letters of the choices for each question, to be marked by the candidate
The Self-Assessment Guide and the is a pre-assessment tool that helps both the candidate and the assessor identify available evidence, gaps, and readiness for the assessment.
It includes:
Title of the qualification being undertaken
Title of the Certificate of Competency to be assessed
Nature of the assessment
Instructions on how to complete the guide
A list of evidence requirements
Instructions on how to use the form
The Competency Assessment Results Summary (CARS) is a document that consolidates the assessment decision, reflecting the candidate's overall performance during the assessment.
It includes:
Names of the candidate and assessor
Title of the qualification
Units of competency assessed
Possible results for each unit of competency
Recommendation based on the assessment
Overall evaluation: whether the candidate is competent or not competent
General comments
Candidate’s copy showing the assessment results
It must be signed by the candidate, assessor, and assessment center manager.
Select the unit of competency to be assessed.
Review the entire unit of competency, including:
Elements and Performance Criteria
Range of Variables
Evidence Guide
Identify required evidence that a competent person should provide, documented in the Evidence Plan.
Choose the appropriate template for the evidence gathering tool, such as:
Observation Checklist
Written Test
Demonstration
Written Report
Questioning
Portfolio
Fill in the template, including:
Details on the unit of competency
Location and date of the evidence gathering activity
Instructions for the Competency Assessor (CA) and candidate
List of evidence to be collected
Check the evidence gathering method against the Evidence Plan to ensure all required evidence is covered.
Have the tool reviewed by another CA to confirm it meets the requirements of the unit of competency.