FAQ

Q. Are you qualified to carry out suspension servicing, upgrades and tuning?

A.Yes, i have completed the Master Suspension Technician Course with MCSS Reactive Suspension. The only suspension course available and endorsed by top brands.

Q.Why should I service my motorcycle suspension?

A.Suspension maintenance ensures optimal performance, improves handling, and extends the life of components. Neglecting it can lead to poor control, increased rider fatigue, and costly damage.

Q.How often should I service my suspension?

A.Forks: Every 20–30 hours of riding for off-road bikes, or annually for casual riders.

A.Shocks: Every 30–50 hours, depending on use and terrain.

Q.Can you tune my suspension for my weight and riding style?

A.Yes! We can adjust settings like spring preload, compression, and rebound damping to suit your weight, skill level, and terrain.

Q.How do I know if my suspension needs servicing?

A.Signs include leaking fork seals, reduced damping, harsh or unpredictable handling, or excessive sag.

Q.Do you provide custom suspension setups?

A.Yes, we offer custom setups tailored to your weight, riding style, and type of riding .

Q.What brands of suspension do you service?

A.We service all major brands, including WP, Showa, KYB and Öhlins.

Q.Do you offer re-valving services?

A.Yes, we can re-valve your suspension to optimise damping for your riding style and terrain.

Q.How long does a suspension service take?

A.Most services are completed within 1–3 business days, depending on parts availability and workload.

Q.Do I need to remove the suspension myself?

Yes, you can either drop off or post your suspension, DPD offer a next day door to door service. Dimensions and weight for a parcel containing both fork & shock start at around £15.00 (UK only).