AWS Performance Identification and Re-Architecture
Distributed AWS Cloud based SaaS application variable performance investigation, root cause determination and rectification.
Implementing Operations Incident Investigation Framework
Inconsistent approaches to incident investigations were resulting in poor service which needed to be addressed.
Major ERP Upgrade Project
This project was a major wake-up call for the way I made assumptions and how I approached risk and uncertainty.
Performance Investigation Framework
This performance investigation project led to formation of a Performance Investigation Framework for Distributed applications.
Requirements and Functional Specification for Litigation Engine
How small mistakes can undermine credibility and impact success.