Embedded Files
When I try to create a Class, why am I getting an error message saying "Course is not available for the dates when the Class is to be offered"?
When I try to create a Class, why am I getting an error message saying "Course is not available for the dates when the Class is to be offered"?
This happens if on the Course Shell, you have changed the COURSE CREATION DATE (previously known as AVAILABLE FROM date). This is NOT the first day of the Class. This date should show the day the Course Shell was created.
Why can't I change the status of a Class to "Delivered"? I keep getting an error "You cannot mark this class delivered till all sessions for all learners in the class are marked as complete" and I have marked the attendance.
Why can't I change the status of a Class to "Delivered"? I keep getting an error "You cannot mark this class delivered till all sessions for all learners in the class are marked as complete" and I have marked the attendance.
This happens if you marked attendance by changing the Completion Status to "Successful" one person at a time. Instead, you MUST select the LEARNER ATTENDANCE AND RESULTS button (3 people icon) and under the Results section, change the Session status to "Successful". Then you may change the Class status to "Delivered".
How do I correct attendance if someone was marked as "Successful", but should be "No Show"? I've marked the class delivered and it won't let me cancel this person.
How do I correct attendance if someone was marked as "Successful", but should be "No Show"? I've marked the class delivered and it won't let me cancel this person.
Within the Roster, change the completion status of the person to "Unsuccessful" and add a Note providing the reason for the correction. You must then contact myPATH Learning Support and request the Completed Course to be removed from the person's profile. The person's name will still remain on the Roster as "Unsuccessful", but the course will not appear in their learning plan.
Why can't people find a COURSE on the Learner side?
Why can't people find a COURSE on the Learner side?
Check if DISPLAY IN CATALOG is enabled for both the COURSE and CLASS(ES).
Check if an AUDIENCE TYPE(S) has been assigned. If yes, add the Audience Type of the person who cannot find the Course/Class.
At the Course level, clear the date in the Available From field.
At the Class level, clear the Open Enrollment Date and/or the Enrollment Closes Before fields.
Can I make a webinar recording available to staff who missed the "live" session?
Can I make a webinar recording available to staff who missed the "live" session?
Yes you can upload the recording and create a Web-based Class . Please refer to the guide on how to create a Web-based/Asynchronous Class.
Can I create more than one Class at a time?
Can I create more than one Class at a time?
Yes, you can make copies of an existing Class. Please refer to the guide on how to create multiple COPIES of a Virtual Class or how to create multiple COPIES of an Instructor-led Class.
Where do I add or change a webinar link?
Where do I add or change a webinar link?
Find the CLASS, scroll to the bottom of the MAIN menu to modify the link in the GUEST ATTEND URL field.
Why can't I see the Classes I created for a Course? On the Learner side, it says No Classes are Available?
Why can't I see the Classes I created for a Course? On the Learner side, it says No Classes are Available?
In the Admin view, find the CLASS.
On the MAIN tab, scroll to the AVAILABILITY INFORMATION section.
Make sure there is a checkmark in the DISPLAY IN CATALOG checkbox. If left unchecked, the Class will not appear on the Learner side.
The Class will not appear until the OPEN ENROLLMENT DATE (if set).
The Class will not appear as of or after the ENROLLMENT CLOSES BEFORE Date (if set).
Go to the POLICIES tab of the Class.
Are there any AUDIENCE TYPES assigned? Example: If the Audience Type is set to "Teachers", then only Teachers will see the Class.
Can I change a Virtual Class to Instructor-led? There are people already enrolled.
Can I change a Virtual Class to Instructor-led? There are people already enrolled.
No, you cannot change the Delivery Type of a Class. In this case, create a new Class, notify registrants and then cancel the original Class. You can ask registrants to self-register for the new Class or you (as the Admin) can also "mass" enroll them into the new Class.
How do I correct attendance? I cancelled or marked someone as No Show by mistake, but the person did attend.
How do I correct attendance? I cancelled or marked someone as No Show by mistake, but the person did attend.
Re-register the Learner and mark them as Successful.
How do I stop registration in a Class?
How do I stop registration in a Class?
Find the CLASS and set a registration deadline date in the ENROLLMENT CLOSES BEFORE field.
How do I hide a Course or a Class in the Catalog? Registration will be by Invitation Only.
How do I hide a Course or a Class in the Catalog? Registration will be by Invitation Only.
Find either the Course or Class.
On the MAIN tab, scroll down to Availability Information and remove the checkmark in the DISPLAY in CATALOG.
I cancelled a Class by mistake. How do I fix it?
I cancelled a Class by mistake. How do I fix it?
You cannot change the status of a Class once you have cancelled it. You will have to create a new Class.
Can I include attachments when I send a Notification to registrants on the Roster?
Can I include attachments when I send a Notification to registrants on the Roster?
We recommend that you store shared resource material in your department's Google Drive. Include the shared link to the document(s) in your notification.
How do I cancel or delete a Class?
How do I cancel or delete a Class?
Go to the ROSTER view of the Class and change the Class Status from Open - Normal to Cancelled.
Page updated
Report abuse