TERMS AND CONDITIONS
GENERAL TERMS
This document assumes that the Customer/Client has read, understood the contents & accepted the terms & condition of this document.
Goods once sold are FINAL.
S.J sells/deals in jewellery with immense care & caution. However when jewellery is set with diamonds and synthetic stones/beads. they may fall/dropout of their setting. All repairs, replacement will be at additional cost to be borne by the client, subject to availability of similar stone/beads or possibility of repair / re-storation.
Gold & Silver metal rates as mentioned on the bill are for reference purpose only & do not include any of the above mentioned charges.
Cheque ,drafts, credit card payment are subject to realisation & S.J reserves the right to recover due if payment is not realised or any instrument is found to be non-negotiable later on.
BUY BACK EXCHANGE TERMS.
Customers are requested to preserve this bill for all future transactions, regarding the items mentioned therein.
Exchange terms may vary from time to time. You are requested to check with our showroom when you wish to do so.
All disputes will be subject to Bangalore Jurisdiction.
As per policy of diamond jewellery exchange, 10% will be deducted on diamond's prevailing rate. The making & wastage will be deducted as applicable. Only exchange and no cash back is allowed to any type of Jewellery
Dents, breakages, color changes or any other consequences of usage/handing will not warrant i.e. entitle the customer to a FREE EXCHANGE: repair, replacements or refund, once the item is delivered from the store. ONLY the EXCHANGE VALUE (not the ornamental value) based on the NET gold or silver content / weight will be offered, calculated on the prevalent board rates, after removing the stones/beads/wax/dirt or dust etc., from the ornaments/items concerned. In this process of removal/unsetting, any consequential incidental damage to the stones, beads, gems etc, along with the loss of gold/ silver weight
Semi precious synthetic stones/beads and precious and pearls once sold cannot be exchanged or returned. Precious stones whether studded or loose, will have exchange/resale value varying from 0% to maximum of 30% depending on the then condition/state as evaluated/determined by S.J (solely) & subject to recovery in intact condition while removing or unsetting.
Antique type kundan /old jewellery items based on our collection, and resold by us DO NOT CARRY any guarantee on purity of metal or on grade/genuiness of stones/gems involve. The buy back exchange terms in such cases is specific to jewellery/ items covered and not as per terms mentioned above.ONLY EXCHANGE on minimum 20% deduction is allowed.