Parents are advised to change their initial password at first log-in.
Setting a Strong Password
The Information Commissioner's Office (ICO) confirms that a strong password will:
- be long (at least 8 characters);
- include a range of characters, such as: Uppercase and lowercase letters, Numbers, Punctuation marks, Other symbols
- not contain dictionary words, where possible;
- not include simple substitutions of characters, e.g. "p4$$w0rd";
- not include patterns derived from the keyboard layout, e.g. "qwerty".
The Whitstable School advises all parents to use strong passwords to protect the confidential personal information contained within EduLink. Parents should also avoid using obvious choices of passwords, such as the name of your child or pet, as someone could find such information elsewhere.
Never disclose your password to another individual, whether this be a family member or other individual, for any reason. If you think that someone else knows your password, change it immediately.
Parents can change their password in the web browser and in the app by clicking on the settings cog alongside their name and selecting ‘Change Password’. The old password should be entered and a new password entered twice before clicking the ‘Update’ button.