Troubleshooting
Troubleshooting
Embedded Files
Google Help Button
Google Help Button
Troubleshooting.pdfTroubleshooting-Staff
clearning cookies anc the cache.pdfClearing Cookies
Google for Education (7).pdfTroubleshooting-Students
syncing.pdfSync Your Google Account
Google/Synergy Gradebook Sync
Google/Synergy Gradebook Sync
Syncing between Google and Synergy
*If you have issues with syncing the only option is to re-sync, as long as the G is in color. If the G is gray, please click on the G and ensure you are signed in to your Google account. Please repeat the process paying attention to the date when you set up your Synergy grade book to re-sync.
Troubleshooting To Log Into PBIS through Clever.pdfLogging into Clever for:
Logging into Clever for:
PBIS and Curriculum Apps
Follow the flowchart if you are having issues that need addressed.
User Launch Map (1).pdfUser Launch Map
User Launch Map
Use the User Launch Map:
To get started as a new teacher
At the start of the school year
To find user/staff support and resources supported outside of the Curriculum Department
Notification Bookmark Instructions.pdfNotification Process
Notification Process
Please use the notification process as seen to the left for new students, student site transfers, and withdrawn students.
Contact: Sarah Ray
Having Trouble with Common Curriculum?
Having Trouble with Common Curriculum?
Please troubleshoot Common Curriculum Issues with the listed steps.
Review student usage on a Chromebook.webmReview Student Browsing History
Review Student Browsing History
Please play video to the left to learn how to review student browsing history. This is useful when you have a report of improper computer usage.
Control+Shift+T
Control+Shift+T
Ctrl+Shift+T together to reopen a closed tab. This is useful when you are walking the classroom and a student clicks off of a tab. You have the authority to click Ctrl+Shift+T together to reopen a closed tab, up to 10 tabs.
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