Carissa Trask
Professional Portfolio
Professional Portfolio
The Colorado Department of Education defines "Professional" using the following descriptors:
time & work management
career literacy
grit and resilience
work ethic; dependable and reliable
My Personal Definition:
In my opinion, professionalism is striving to present myself with respect, responsibility, and a positive attitude in any environment no matter the situation or people around you. Professionalism can be demonstrated through clothing, mannerisms and words. I believe that professionalism is being accountable for my actions, treating others with courtesy and having a willingness to grow.
In five years my goal is to earn my Bachelors degree in Criminal Justice with a minor in forensic psychology. While in college I hope to study abroad and travel the world. Once I graduate from college I would love to pursue a long term career in a probation office and treat everyone with kindness, humility and the dignity that they deserve.
I have volunteered at Heirlooms for Hospice for four years. There, I maintained clean, neat, and operational facilities to serve program needs. while also using strong interpersonal communication skills to convey information to customers and others. It was important to me to represent the organization positively and professionally while providing the community with much-needed services.
I have also worked as a waitress at a local Japanese restaurant implementing great customer service stills and greeting customers with kindness.
Time management: While on the job I strived to show up every day on time and prepared looking professional. When working with the probation officers I was very on top of keeping track of when their meetings were so that I could sit in with them and be prepared before the client gets into the office. Part of my goal for managing my time was making sure I left enough time to make it back to school without missing any of my classes, so I had to plan for that.
Working Collaboratively: My goal was to not only work with one Probation Officer but get to know everyone in the office. I have had the opportunity to introduce myself to everyone in the office in every position from the head supervisor to the front desk ladies. In the whole courthouse I have been grateful to make great connections with the security guards who let me through every morning. Collaboration in valuable in any setting to learn from each other and build mutual trust along with communication.
Listening: From this internship I have learned the value of listening to others needs and wants to better help the clients with their situations. I have also had the opportunity to listen to the probation officers about their past experiences and advice for me to learn from.
Attitude and confidence - a positive mindset helps fuel the belief in one's capabilities in order to achieve more.
Networking - building connection with people in any worksite or scenario to gain contacts and relationships you can fall back on and build a community with. It is important to get people’s information in order to keep in contact over years and build stable communications. You are never too young to make contacts or meet too many people.
Critical thinking and creative problem solving - By utilizing those skills you will be valuable in any workplace because life is constantly changing and it is important to change with it, without having a breakdown or freezing.
Professionalism - Not every job requires wearing a suit to work, however it is important to know and understand a company’s culture and rules so that you can show up every day and be prepared and understand how to interact with others in the workplace.
Empathy - is what creates a positive, supportive environment where understanding and compassion drive the desire to help people, such as the clients who come into the Probation Office.
Q7: What degree did you get for this job?
A7: I had a criminal justice degree, bachelor's.
Q8: Would you suggest somebody else like me get that same degree or get a different degree?
A8: I would. Honestly, if I could do it over again, I would probably go back and do a psychology degree.
Q9: Why is that?
A9: Because we work with people and it's important to know and understand how people work and kind of how they think and how they tick. The criminal justice degree, I don't feel like it really did much for me. Other than that I met a qualification. I've learned a lot of stuff, pretty much everything on the job. I remember very little from college. As far as what I learned in the classroom, I don't feel like it prepared me very well for this job other than it just got me in the door.
Q10: And so besides your education, then what do you think makes you successful?
A10: Besides my education, I just think my willingness to learn, my willingness to be coachable. My ability to be resourceful. Again, that collaboration piece is huge because we work with multiple community partners and you have to, you have to have people that are willing to work with you to get, you know, anywhere in, in this kind of job. It's easy to check boxes, but if you really want to change things. Help change people or help them change themselves. You have to get a little bit more creative, which means you gotta work with other people.
Q12: Did you ever work part time, like as a teenager? Did you have any jobs before this?
A12: Yes.
Q13: What were those jobs?
A13: I worked at the Kicks radio station, Cherry Creek Radio, I worked there for a little bit. I ran the boards there for Sunday morning services and sports, stuff like that. I worked for the rec district. I was like a referee and a scorekeeper for a long time. I worked at Murdoch's. I worked at Wendy's for a long time where I met my husband's.That's where we had our first date. When I moved out of here and I was in college, I was a server at Johnny Carino's which was an Italian restaurant that is no longer there anymore, so I feel super old. I worked there and then when I went to Colorado Springs, where I actually volunteered, I worked at a dog grooming dog wash place, which I loved. Those were my jobs.
Q14: Did you ever learn any specific skills from there that helped you with this job?
A14: I think just working with people. I've always been pretty compassionate and I've always had a kind of a love for animals, and then that's filtered into love for people. I think if you're in this job and you wanna last, you have to have that love for people, otherwise it's gonna burn you out. But on the flip side of that, that has kind of been something I've really had to work on too, is I can't let my love for people get in the way too much and it burns me out and I care too much. So I've had to really figure out how to balance all of that. And that's been probably my biggest struggle over the years.
Q16: Can you give me one piece of career advice that you thought would help somebody else? What would it be?
A16: It's okay to have more than one in order to figure out what you really want to do. Make sure above all else, you take care of yourself and you keep that work life balance. Because at the end of the day, this is just a job where we're all expendable. So making sure you, you know, don't become a workaholic and keep that balance was super important because that was something that was not ever told to me and that was not ever anything that I was trained on. And if you get into a field like this, especially, make sure and understand that, the things that you read and see and do and hear will traumatize you vicariously. So just take care of yourself.